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“The female employee here is so kind. I'm so happy that you responded slowly and kindly even though I'm not good at English and waited. Thank you always.”
“I submitted a claim this morning due to my package delivery details saying they were received and i hadnt gotten them. It took the supervisor less than 8 hours to get back to me and let me know what happened. Awesome customer service from mrs. tonya! Our delivery drivers work extra hard this time of year and mistakes happen. Thank you to the supervisors staying on top of issues!”
“The carrier we have is horrible. Not unusual for us to receive other peoples mail. I just picked up my mail. The carrier had just left about 5 minutes previously. In my mailbox was a form that stated Sorry we missed you while you were out. So now I have to make arrangements to have the letter redelivered or else go pick it up myself. Obviously the carrier was just too lazy to walk up the driveway.”
“Ms. Trish Davis (03) was so pleasant and helpful to assist with my needs. She was so professional, she made me feel so comfortable when assisting me. Her coworkers displayed the same level of service as I navigated through my questions. They all made my experience wonderful at the Russell office. Thank you so much creating such an awesome environment!! You all are the best. My daughter received her packages with no issues in a timely manner!! Blessings to your new bundle of joy Trish!!!”
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“This is the best post office ever!! Amanda is always so easy to work with and you can tell she loves working with people! Mary is a rockstar too and is always so sweet! ✉️?”