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February 2024 by Keith Evans
There was a mistake made on my shipment and the people that took care of me made sure everything was corrected before it was shipped to the wrong address. I truly appreciate it and this shipment is very important. We don’t normally come pass good people like this these now and days but you guys approve it to us each and everyday. Thank you for all of the help words can’t even describe how thankful I am for everything you have done for me.
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January 2024 by ana velasquez
I went to print an important document, their email doesn't work and blocks the messages, the advisor was very rude and didn't offer any solution
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December 2023 by Jay Lee
friendly store employees
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December 2023 by Curtis McDaniel (Curtimack)
The staff is always very helpful, especially when doing returns or shipping things out even assisted me when there was a grumpy postal employee who was honking at me because I had parked in front of the store even though I’m handicap, he didn’t seem to care, but they were very polite about the situation. Kudos to the staff here for caring.
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December 2023 by Starr Starr
I went in clueless but the lady there was very nice, very informative, and very helpful! She even gave recommendations for restaurants, parks, etc. She was wonderful! 10 out of 5! Definitely WOULD recommend!!!
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November 2023 by lightning mvp
Dropped a package, Said it was going to be delivered by 7pm the next day. No package, Updated in tracking it is on its way. Call customer service UPS say that an email regarding this package would be sent by 10 am. No email. Call this store, they said there was no packages there and it must have not been scanned, they would call the hub and a manager would call me back between 1-2pm. Called back to the store at 3pm was told we are just a franchise and that they couldn't help me. Argued with them and they said they didn't get any message. Then said that I needed to call customer service and customer service says it never left the store. WHERE IS MY PACKAGE?? No one here cares where your package is and doesn't care to try to find out or have any sense of customer service.
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October 2023 by Sharon Kelly
My Amazon return could not be processed because for some reason, it needed a box. Mind you, it came in a thick zippered plastic bag, NOT in a box, from Amazon. UPS wanted me to BUY a box! Why should I have to buy a box for FREE returns???? Sounds like a ripoff to me. Thanks for nothing, UPS Store.Added: The returns I was able to process still haven't shown up as processed by UPS 4 days later!!!!!! Can't get my refund because of it!
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September 2023 by Mack Modi
Bunch of thugs! Charged me $8 for printing two shipping labels, none of the other UPS store ever charged me any fee! Very rude and raciest staff, they will take advantage of your! Avoid them if you can and go to other UPS stores close by!
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August 2023 by Pat Henley
Yari was amazing!!! Scanned all documents to computer. Emailed to attorney. Notarized legal documents. Helped with witness list. She was courteous, professional, and very knowledgeable. Store is clean. Her manager brian ran entire store flawlessly by himself while I received help. This is the only store I will ever use. I love it here.
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August 2023 by Martha Wheeler
Horrible service the worker was stressed and started yelling at me and telling me you don't have to tell me what to do just because I told him I wanted the notary stamp on the left side of the sheet that place stinks very bad I don't recommend you visit this place at all they are 100% racist and do not offer a good service.
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July 2023 by Yenire Mendoza
Horrible service the worker was stressed and started yelling at me and telling me you don't have to tell me what to do just because I told him I wanted the notary stamp on the left side of the sheet that place stinks very bad I don't recommend you visit this place at all they are 100% racist and do not offer a good service.
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July 2023 by Carolina Mendoza
the worst customer service super rude and they fight with every customer that arrives they are very racist and also the store stinks horrible I was about to vomit in there if i could out 0 Star i would
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May 2023 by Lucy Terrones
Don’t print things there. I got charged $4 and some changed for printing 3 pieces of paper! They charged me for digital fee! You can see in the receipt 15 minute digital fee. He didn’t use the computer for 15 minutes!!! Go to Office Depot or Office Max where it’s only 20¢ a paper to print
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April 2023 by Diamond Chen
Terrible terruble service, when I get there with pre paid shipping label the boy work there say "oh the bar code is not read able " (without using scanner to try to scan) ok I say I go home print another one, and I have another package is Amazon return no label needed but I have package box I just forget to tape it , another boy works there come to me yale to me say you need to PACK UP YOURSELF" Amazon say no label but you have to pack up yourself ! We DONT pack for you ! Then I have to go away ( other ups store will tape it for me) , anyway don't go there unless you want make yourself look bad , good luck .
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February 2023 by Sarah Moon
We bought a lot of Christmas through Amazon and of course there were quite a few that we had to return due to sizes or just didn’t make the family member happy and UPS was wonderful about taking the things wrapping it up and getting it taken care of love them
