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March 2024 by Lula Jones
Love this salon!! Yesterday was my first time going. Calvaniece M was the stylist I had chosen. Honestly chose her randomly going into it knowing nothing about her. Or what I really wanted. She had sat me down and helped me find a perfect look! And I’m completely obsessed with her call and formula she did on my hair. The pricing wasn’t expensive for all she did! And she did a lot and it took a while. She was amazing! Highly recommend her if it’s your first time and you don’t know who to chose. I don’t know much about hair and she really educated me. And was also very great at conversation lost of stylist just work and don’t explain. She explained every step and I loved that. Plus helped me at the end to find the best products for my hair! HIGHLY HIGHLY RECOMMEND HER!! I adore my hair and how healthy it feels and looks.
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February 2024 by Tia Williamson
Went on today 2/17/24, looking for a Juvia’s Place foundation that would be close to what I wear in Fenty. I went up to Coralis and asked her opinion on some shades I was trying to match. She went out of her way to help me get matched and was very helpful. Only took off a star because this location always seems to be out of the JP options when I’m trying to purchase. Samples are always there but the fulll product for purchase is hit or miss, for me at least.
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February 2024 by Nicole Scheriff
Good selection. I was asked if I needed help from everyone that passed by me. ?
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February 2024 by Charles Gray
I came in on Wednesday, February 15. Vanessa helped me get a shade match and find a new moisturizer. I had an amazing customer service experience with everybody there, especially Vanessa, and how helpful and friendly she was. I had help from her before, so I knew she was an amazing person to go to. She just lights up the sales floor when she works.
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February 2024 by Keosha Thomas
The cashier Noemi treated me different than she did the customer whom were non black. Very disgusting behavior for a sales associate
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January 2024 by Alexandricia Felix
I had a wonderful first experience at Ulta. I scheduled a silk press appointment with Cali, and we also decided to schedule a trim after our conversation. She was very thoughtful and attentive to my hair. She took me through each step. She is someone I will definitely book with again.
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January 2024 by Amanda Holt
Nothing like it used to be.
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January 2024 by Jeff _Tena Daniel
A girl snapped at me and my sister for using a TESTER that literally implies “TRY ME” of dry shampoo then came up to us and asked “are yall done with this?” and took it away and then 30 seconds later put it back on display. I then walked by the register just looking at stuff and she and another employee saw me and she did a fake held-in laugh, it’s giving high school behavior. I’m sorry you had a bad day bookie be blessed ?
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December 2023 by John Powers
Very good customer service
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December 2023 by Joy Carter
They are charging Customers to much to get there hair bleached. It doesn't matter if is a Customer,an employee.$300 is way to much!!!!
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November 2023 by Andrea Moore
I see why this place has 3 stars!My star is a 1.No one greets you as you walk in.Items are always out of stock.Only 2 cashiers are working & the line is wrapped.The store opens late because of inventory.The store opens late because of the registers are down.All this is unacceptable.I placed a pick up order & when I got home my order is incorrect.I tried to replace the item but the door is locked once again because the registers are down.Ulta in snellville is much better. I'll drive the distance to get better service & products.
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November 2023 by jasmine brown
We were greeted by everyone as soon as we walked through the door. As we were walking through the store, an employee complimented my outfit and made me feel great! The employees had great customer service skills. As I was checking out, I was made aware that you can’t use 2 coupons in the same transaction, but the manager came over and gave me some advice. I left extremely satisfied and confident. I will be returning, thank you Ulta staff!
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November 2023 by Beverley Paes
Service here is not good. Usually hard to find a sales person for help. They encourage you to sign up for their Ulta rewards program but never use the accumulated points or coupons they have in their flyer.
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November 2023 by Catherine Newell
I have been going here forever. But yesterday I had Mandy help me and she was AMAZING. I have done the same basic face makeup for the past 10 years since I was in middle school. She taught me and showed me some really easy ways to boost up my face where I wasn't overwhelmed with all this extra product. Tried all the combinations for the first time today and WOW, I haven't had makeup match this well on me in YEARS!! Thank you Mandy!
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November 2023 by Martin Gomez
Came in to purchase some stuff for my wife. Greeted me on the way in and asked if I needed assistance (I did), they seemed a little frazzled but let me know they had just reopened after a computer issue, so check out was slow. Real nice lady though, even gave me a coupon and thanked me for being patience. She apologized a ton but I wasn't in a hurry. Noticed when I got home she had thrown in a free gift for my wife.
