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November 2023 by Paul Thompson
This is the third time I've purchased from The Original Mattress Factory. My salesperson, October was knowledgeable, answered all my questions and allowed me all the time I needed to make my decision. Delivery arranged and good to go.
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June 2022 by A B
This is the third time we have chosen this manufacturer.Superior mattresses for your dime.
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December 2021 by Susan Havard
No pressure. Salesman knowledgeable. Mattress will be delivered in less than a week!
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February 2021 by Vicki Baldwin
I have to give a huge thumbs up to this location. I dealt with Maury and he is very friendly and goes out of his way to be helpful. They can quickly get special sizes such as 3/4 mattress when other companies can’t get anything for six months or more. When I made a mistake in what I ordered Maury helped me get the correct mattress without losing all of my initial investment. I’ll shop with them again!
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January 2021 by Laura Vaughan
We shopped around, as always. Pennys wanted 2 months to deliver their product. Clayton found us a better mattress and got it to us in less than a week. Delivery was fast and professional.We are customers for life.
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January 2021 by Web Manager
I was very impressed with the quality of the mattresses, we couldn't find anything we liked out of those they had on site but they are definitely worth checking out. If they had one that worked for us we would have definitely bought it, best feeling for quality out of everything we tested.
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July 2020 by Kevin Foster
Friendly and helpful staff.
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February 2020 by Barry Hammock
My wife and I knew what we didn't want and explained to the extremely attentive associate October our situation. She listened carefully and pointed out some mattresses that fit our requirements. She gave us time to check them out and compare them, answering our questions from time to time, helping us nail down exactly what we needed.
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January 2020 by Pat Spears
This is our second Original mattress. The first one lasted 15 years! We highly recommend the service and the product.
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January 2020 by Maru Luis Lezama
Excellent attention. Very knowledgeable clerk. All our questions were answered in a courteous manner. Delivering was a breeze. We get two calls one confirming date and giving time frame. Another 30 minutes before delivering the mattresses. Everybody very friendly.
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January 2020 by Molly Kinkead
Exceptional experience! Sales staff was very knowledgeable and not pushy. She gave us plenty of time to test mattresses and decide. Delivery was when promised, professional and fast. A great night's sleep started the first night!
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October 2019 by Patricia Melton
We now own 3 of their mattresses. We love their classic, flip able design, and the price can’t be beat.
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September 2019 by Paul Schneider
Great place to shop with plenty of selection. We purchased from same company multiple times in Ohio and happy to see they are in this area. Jim who works there was not pushy and simply there to define the quality of the product.
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September 2019 by Michele Lupo
Not pushy and stress free. Jim was friendly and professional. I purchased the Hybrid bed and frame.
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September 2019 by Melissa Hofelich
Jim was friendly and efficient, and helped us select the best mattress set for our needs. We've had it for almost a week now, and it's clear we made the right choice. We also purchased pillows, which were pricey, but worth it. We've wasted at least as much on multiple cheaper pillows over the years that didn't suit our needs.
