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August 2024 by Matt Tiller
The location was good and the customer service was excellent. I didn't much care for it when they cut down the trees and I heard all the traffic, but some people don't mind that.
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August 2024 by Rebecca Wilson
I’m going to explain my 1 star - we moved here 11 months ago and we were excited about the move. I actually gave a 5 star rating then.They had an amazing assistant manager Ebony . She put us in a great unit and we still love our unit! I live with my daughter and her fiancé. Of all the places we looked at this one had the perfect roommate set up for us. The office staff was absolutely wonderful. UNFORTUNATELY- Ebony is no longer here, as the matter of fact we don’t have a manager at all on site. We only have an assistant manager here now who I believe is in over his head with this property. Back in March they moved in tenants in the unit above us and it sounded like there was a heard of buffalo up there it was so loud it shook our unit and put cracks above our closet doors, we went to the office complained and showed pictures. We were told they would contact tenants regarding this. It settled down for two days, we have had to call Gwinnett County police out 4 different times since March this year. We found out it’s a construction crew with about 12 to 15 people in and out daily(only 3 actually on the lease). Yes they know ,they have seen the video I have of all of them coming in.This noise went on between 11pm to 3 am and 5am.Not only did this take place they would get out in the parking lot play loud music, getting drunk, throwing up all in the streets, on the stairs going into unit, and leaving empty beer cans and trash all in the parking lot. Mind you this is a family community, one of my very sweet neighbors has 3 very small children who have been subjected to this disgusting situation with these drunk tenants, they have been seen coming in and leaving drunk which put our families and vehicles at risk .Yes I complained over and over. Even contacted corporate office! Two weeks ago I went out on my patio to check on my cat and smelled a horrible odor, I looked around thinking maybe she got sick, and when I turned back toward the window there was beer dripping down on my personal property, we have a very nice setup on the patio with an entrainment center and tv, we love to go outside and have family movie night, this set up has been there since July last year and has weathered ever season and storm without being damaged. Unfortunately it couldn’t survive being drowned in beer. I called the office sent emails to corporate along with photos of the damage, only to be gaslighted by the assistant manager - being told that I shouldn’t have indoor furniture out on my patio, and they weren’t responsible for the damages. As I said the “apartments are Nice and in a great location, my husband passed away on Christmas Eve last year , we are here just trying to recover from the loss of him, and to have to be tormented nearly every single day, yes I do hold them responsible for the damage to my property. They are the ones responsible for moving these horrible and disrespectful people in here. They may not have known it at first BUT they have been made aware of it for months! It is an absolute shame and disgrace that we have absolutely no one overseeing this property that care about the property and it’s tenants with and exception of the maintenance team,they have been wonderful at taking care of my request BIG THANK YOU to them!I hate seeing that they have to clean behind these despicable people as I will be spending my entire day off cleaning up this mess on my patio. I was told by the assistant manager they were going to send someone to clean it for me, that was over a week ago , obviously not going to happen;haven’t heard from anyone and the smell is so foul I can’t let the cats outside because it gets all over them. LIVING WITH REGRETS!
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August 2024 by Spain S
Best apartment complex ever
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July 2024 by Tony Roh
Stayed here for 1 year during my recovery from Spinal surgery.Lucky me got the 3rd floor,had to have a place to go.The Apartments need to be updated.Window seals,pipes need to be brought up to Code.Garbage disposals are all ruined and noisy.Appliances are very outdated including that standard 1980’s kitchen faucets.Maintenance men come out and they try to patch work.They can only do what they can do,I understand.No matter what happens they do want the rent.If you can afford to live here make the sacrifices.You can afford a beautiful mortgage on a beautiful home you own.
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July 2024 by Leon Havenga
Andrew was a great help and I really appreciate his willingness to help us and also his friendliness. He is absolutely awesome. Thank you again Andrew. From Leon
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July 2024 by Mari Stricling
do not move here i have called the leasing office multiple times about a disgusting lady feeding feral and rabbies infested cats who make it impossible to get in and out of your home. they chase you constantly and will hiss at you they fight over the food the lady is feeding them all night long its so loud, all because the leasing office refuses to tell this disgusting excuse for a women to stop its getting dangerous. my child had to get a rabbies shot because these cats scratched him they jump and sit in my jeep. this is getting out of hand.
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July 2024 by Jay Pol
If i could leave 0 stars i would this complex is absolutely disgusting they paint over the mold and do pest control before move in date but dont follow up with it that way when you discover a roach nest its to late. They ignore your emails and always say they going to call back and never do. Although they this complex is a complete health hazard they try to charge you if you break your lease early even if it was negligence on they end. They workers are disrespectful as well there maintenance guy told me that since i was pregnant im probably smelling stuff from other people apartment and not anything in mines meanwhile there was mold in my apartment.they trying to charge me about two months of rent even though i left a 30 day notice and had to leave because i had a newborn and 5 year old son.DO NOT MOVE HERE ESPECIALLY IF YOUR FROM ANOTHER STATE LIKE ME BECAUSE THEY WILL SCAM YOU !!!!!!!they as well let your neighbor pets go to your apartment even if you complain about it and are extremely allergic they wont handle the manner and they as well go to your apartment to send false move out pictures to charge you extra!!!!! And branden dont you try to comment on my post because you more than anyone know i have over two months trying to get in contact with the property manager. The internet is horrible as well i kept paying my rent in full and amenities like the internet and lasted 3 months without internet waiting for them to fix my situation. I can go on and on but the point is dont move here and whatever review they use to cover this review dont believe it because the same way they painted over this
Mold to state to collections there was no mold in the apartment is the same way they make fake google accounts to cover up a bad review !!!
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June 2024 by Brian GraBois
I resided in Summer Park for 6 years while my son was still in school. It's not often I will choose to move back somewhere but after a heart attack and selling my home last summer I decided to reside back at Summer Park. Andrew took care of all of my move in needs for a smooth transition along with moving out. I highly recommend Summer Park if you are looking to reside in Buford.
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June 2024 by Pedro Sandoval
Andrew Monsalve was super helpful with the leasing process. Love the community. I recommend Summer Park to everyone who is looking to move in!!!
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June 2024 by Yatta B
Andrew Monsalve Was Phenomenal.Very Hands-on , helpful , generous and beyond professional.
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June 2024 by Tristen Mendoza
Andrew M, really nice! Really inviting! Well taken care of from the moment I walked in the door!
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May 2024 by Jaime T.
I’ve a tenant at Summer Park a few years and had a great experience. Yes, you’ll have a few noisy tenants but nothing that the front office hasn’t been able to take care of. Great communication and fair rent prices. Andrew is great to work with and quick to react. Thank you!
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May 2024 by Jan deivis Sanchez
Good morning, very grateful for the maintenance work of Mr. Daniel, and very good treatment and courtesy of Mr. Andrew, thank you for everything
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April 2024 by Michael Salinas
The amount of patience they have with me and all the hard work they put into making the complex look nice is astonishing. Family friendly neighborhood, fun trail ways to walk and the friendliness of my neighborhoods truly make this a perfect living experience for me?? ( SUMMER PARK!!! ?)
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April 2024 by Maria Perez
This is intended for the regional manager Rashell Lee and other management team.
I recently submitted an application for an apartment that was advertised on there website for a set date in May which was posted for more then a week . Come to find out I receive a phone call that unit I applied for will not be ready until June and it’s not for sure . I asked for a refund on the fees I already paid for the applications since it was not on my end what had happened but on management . I was declined the refund request ; anyone trying to apply here please be very carful once submitting your application with the fees paid since you might be falling into getting your money stolen pretty much . Management needs better training in customer service and understanding .
