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August 2023 by Johann and Mario
Excellent service and in a family atmosphere. The very friendly employee Bella answered all our questions and helped us choose the best product. Lexi and Esmeralda also treated us very kindly. They are an excellent team Bella, Lexi and Esmeralda. I will continue to visit this store.
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July 2023 by elisabeth desmond
Connor was so helpful and knowledgeable, he went above and beyond helping me out with everything I needed for my hair! The best customer service I have ever received from any store!
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July 2023 by Melody Linder
Connor is absolutely AMAZING! Super knowledgeable and a great multi-tasker. Connor answered each of my questions and was able to offer great suggestions for what I needed. Would totally reccomend shopping with them!
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July 2023 by courtney griffin
a very nice lady helped me today. she was super helpful and greeted me and gave me all of the right products.
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January 2023 by Halah Makito
The staff is AMAZIIIING! Everyone is always so happy and relatable! They made me laugh and will be coming to this location again! The manager was very helpful along with the team! Such a clean store!!!
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January 2023 by Shymeil Jones
Tonny the manager is so amazing and he definitely loves his job! The store is super clean. His staff is incredible especially Fawn!
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January 2023 by Kristen Sillars
Fawn is the MVP!!! I came in trying to remember what color I previously got, and she pulled up my account and found the color in less than a MINUTE!When they only had one box, she even helped recommend a mix in color. Even better she made sure I had all the products needed to dye my hair AND keep it affordable. Fawn. You are the GOAT and I will be returning to this Sally's next time I come to the mall
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January 2023 by Andres Castro
Not only are they selling beauty but they look so stylish! My daughter wants to return to this location every time we’re at the mall now. Only downside is the bags with out a handle made me feel like I was buying food . Other than that! Awesome place to shop!
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January 2022 by Joanna Owamagbe
Usually I give this place 1 star because the customer service is just not that great and I never fill welcomed so we drive further out to pleasant hill which is inconvenient to us but better service . However I met a new manager who gave us the most pleasant welcoming and I had to ask if she was new because we never get welcomed so warming with a great smile . We will definitely be back to this location !
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January 2022 by Brittany Bishop
Always a pleasant experience and I shop there often! Staff is knowledgeable and friendly! I Love this location!
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January 2022 by Michelle Smith
I walked into this store and what a pleasant surprise it was. The store was bright and very clean, everything seemed in place and it made it easier for me to find my items. I went into this store about two months ago and had a bad experience and thought I'll give them another try. I'm glad I did. I believe the manager must be new because I never seen her before and she went out of her way to assist me. She gave great customer service and I'll be back.
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January 2022 by EADD
As a recent ex employee for only 3 weeks... I was hired as a manger with over 20 years of customer service and retail management experience most coming from inside the Mall of Georgia and in all of my retail experience I have never witnessed such dysfunction and chaos in my retail life. I came aboard and within 1 months time I had to exit due to poor management prior to me, low pay, inadequate training, and horrific team of young people who were allowed to do whatever they wanted from showing up whenever they wanted, leaving for lunch and not returning back etc.. The entire store was full of toxic air.. The starting pay of $10 per hour made it impossible to hire anyone that wanted to be passionate about reporting to work everyday. They would apply but wouldn't stay after the pay was discussed. I wouldn't either if the cookie company or Nike walked in and offered $15.an hour ? This store unfortunately won't make it in this mall if they don't stop the leak that's sinking this ship FAST!
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January 2021 by Celina Gomez
Beautiful store! Was so excited to see a Sally’s in the mall today when I was walking around. They had so many options and even new options that I had never seen before. The manager, Kathleen helped me pick out a new hairspray and a shampoo for my colored hair. And all I came in for was my Arctic Fox!
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January 2021 by DC977
My wife has shopped at Sally’s for years and has typically had a good experience. When she heard this store was opening, she had to go. She SWEARS she will NEVER GO BACK!! She said she was not greeted when she came in. The ladies were too busy talking amongst each other about their relationships and their ex’s all while hanging out in the back room. When she got her product and went to the register, she stood there waiting as one of the women who worked there greeted another person (my wife deemed a pretty girl than herself) who came in and asked if they needed help. Finally someone came to check her out and apparently spoke no more than a few words to my wife. Never have I seen such lack of customer service towards my wife. She truly feels it’s because she wasn’t the prettiest woman who walked in. NEVER AGAIN!
