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April 2024 by Vinny Himes
Very nice staff, the trucks are well kept and in excellent shape!
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October 2023 by Ashish Choudhury
Ease of renting the truck and courteous people at rental department
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June 2023 by Raymond Foose
Not bad for a Ryder location, stopped to have 4 tires replaced, tech was nice and pretty quick. Even rotated tires to be even.
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June 2023 by Kirby Remillard
My husband drives for ryder and came back to ryder after a better paying job because they treat their people right
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May 2023 by Antonio Lewis
Thanks so much, Miss Sharon Ryder in Buford for your amazing customer service. Thanks so much 1 million stars.
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December 2022 by Tangela
My husband and I went here to have a simple problem fixed and we also requested a PM done on the truck. The lady at the front was very sweet and the mechanics were nice also. We left the truck and came back to get it the following morning. When we talked to the mechanic that gave us the keys he couldn’t tell us what was even done on the truck. After looking it over my husband stated that the PM wasn’t done and we are still having the same issue that we originally took it in for. Also truckers have to wait in the employee break room/truckers lounge and it was FILTHY!!! It seems that they would have a better area for truckers to wait since it make take hours and hours.
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September 2022 by Chris Beck
Always got trucks waiting for us!
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June 2022 by Miguel Serrano
Really bad communication and customer service by Nicole at the Buford location. Answers the phone why talking to me and leaves you on the side
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December 2021 by Zhamsaran Gashinov
gave them a truck to repair my steering wheel. problem still, lost time. not professional, not friendly. management, with such a service you will lose your customers. at the moment in my opinion penske is much better.
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August 2021 by Blessings 2U
I’ll give two stars in hopes that you guys have gotten rid on that unprofessional lady who is dealing with business professionals who lease trucks through your company. Her attitude is just unnecessary. Definitely not the level of customer service we have become accustomed to working with Ryder. Never got her name but don’t let her be the reason you lose business. X her ASAP
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April 2021 by Jose Jimenez
Trucker friendly, great truck service....tire tech took 5 minutes, mechanic had new filter on and I was back on the road in 1/2 hour!!! ?
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April 2021 by William Wiirzler
Must locations the service is Always outstanding !!!
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August 2020 by David H
Customer service is absolutely a joke. Won’t even fix everything that were requested.I know we’re in a hard time, but it’s beyond understanding.
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August 2020 by Dennis Shuler
As a stock holder and someone that worked for Ryder the service department is slow. What happened to the Ryder I use to know.
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August 2020 by Andrea Petit
One of your vehicles damaged my car in a hit and run. I have video proof of the incident and the description of the driver as well. Of course, I called Ryder and they were extremely unhelpful. I guess the only way to get any cooperation from them is threatening to get a lawyer which I will have to do!!!!
