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December 2023 by Jordyn I.
thank you to Brandon Hayes & his team ! they did the one with getting me a car and also giving me the best experience with buying a vehicle. I appreciate everything & will definitely refer more friends and family . thank you !
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November 2023 by Jim Kenniston
Bruce was by far the best salesman I have had the pleasure to deal with over the last 20 years! Highly recommended to anyone in search of a new Chevrolet! Cheers! Management really worked hard to get me the deal at the exact terms and price I wanted. Great work team!
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September 2023 by Nicole Reed
The Rick Hendrick dealership in Buford is where you should go if you want a hassle free experience. I was in and out in no time and got what I wanted. In addition, I saved more than what I calculated in my note book. Yes I said NOTEBOOK. I had notes for each car I was interested in and was ready for any slick talking salesman. I had the car fax, recalls, pros and cons of each vehicle. I just wanted to see each vehicle in person.Damon Sanders made the process and experience enjoyable and saved me some money. He did not pressure me into anything that I did not want and we looked at several cars to make sure I was happy with my final selection. We walked the entire lot and he was very patient with me as I rated the cars.Buying a vehicle is a big investment/decision and Damon entertained me & my notebook lol. Honestly, I think with all my notes I could of sold him a car that day lol ?. Everyone was nice at the location and it was clean and pleasant.Thanks Damon for entertaining me and I love my panoramic roof, all the bells & whistle and everything about my SUV. ✌??
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September 2023 by Brooke Conley
Simon Vasquez did a fantastic job with helping my husband and I make a purchase at Rick Hendricks Chevrolet of Buford. He was very attentive and enthusiastic about helping us find a Camaro that I have always dreamed of owning. He was very personable and friendly and I highly recommend that anyone wanting to buy a car or truck go see him! His smile and knowledge helped us feel very confident that we made the right decision.
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September 2023 by Garrison Conley
Huge shoutout to Simon Vasquez! He sold my wife and I our dream car, a 2021 Camaro SS. Simon is a very knowledgeable and enthusiastic young man. He seems passionate about his job and cars in general. He wasn’t too pushy and was quick to give my wife and I space to discuss such a huge decision. I would recommend anyone to go see Simon at Rick Hendrick Chevrolet for their next purchase. This is the second vehicle we have purchased from a Hendrick dealership and probably will not be the last.
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September 2023 by Willis J.
Zero stars A car dealer that can't sell cars$70,000 to put on a car and the salesman NEVERsold a car a day in his life. Didn't know anything about how a trade in works .On the test drive the truck ran out of gas 5min in & No idea how to work a lease then the manager tried to give us a lease vehicle with a 2019 truck & a 2020 BMW X3 M.trade in for $ 1500 mo with a 800 credit score & or $70,000 down the drain (Really Dude) Never again I won't even bring my truck in to put air in the tires there anymore 3hrs of my life gone on a Rookie & ADumb Ass
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September 2023 by Lee K.
If you go here do NOT give them any personal information. I wouldn't even give them your real name.I went in looking at the possibility of buying another truck for our business. They asked could they give me an offer with what they could offer as far as financing. Whatever they did (and it had to be them they were the only place that gave me a financing offer) it alerted the cyber world that our business is looking for financing. I literally have had hundreds of calls over the past few months along with countless texts and emails. I get more calls offering me financing/business funding than I do calls for the actual business. And of course they say there us nothing they can do about it.
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September 2023 by Chris Stowe
First, I have to say that I have had my Silverado 1500 serviced at this dealership since I bought it new in 2018. I have always trusted them with servicing my truck and up to this point there have been no issues. After going in for a routine oil change and tire rotation I leave and, within 3 miles of leaving the dealership, one of my rear tires fall off while driving down a busy 4-lane highway. The 33” tire rolled across oncoming traffic and, by the grace of God, the oncoming traffic was able to slam on their brakes to avoid the wheel. I reached back out and spoke directly with the Service Director. They responded quickly to get the truck back to the dealership. They put me in a rental car and fixed the parts with visible damage and comped my oil change and tire rotation. I do feel like more of an effort could have been made to account for my loss of time from work, but from what was visible, all the damage was repaired. The tire fell off while driving because it was only partially secured by 2 of the 6 lug nuts. I write this review as a fair warning to check over any service performed from this dealership before leaving since there seems to be a lack of quality system around the work performed.
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September 2023 by Deb R
I was searching for a Dodge Ram Rebel for over 6 months--many people signed up to try to help find the perfect truck and many failed until my path crossed with Cindy. She helped me from over 300 miles away and found an impressive truck that checked each wish off my list. Not only was she quick to respond to texts, she provided me with detailed photos, and a smooth video highlighting the truck and features. Between Cindy and her manager, Alex Maddox, they prepared the paperwork and arranged delivery (almost 5 hours away) within a few days. Even after the sale was complete, Cindy has checked in to make sure that everything was as I expected. I just can't share enough about the impressive customer service that I experienced purchasing a used vehicle from Rick Hendrick Chevrolet Buford. I appreciate your dedication to your customers!
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September 2023 by Ja'Khiyan Dowdy
I was looking for Honda Accord 2.0 Sport and saw one at this dealership and instantly fell in love! Crystal was a great and was very helpful with EVERYTHING!!!! She spoke with me before I arrived at the dealership and was very professional upon me arriving! I definitely recommend her to anyone!!
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September 2023 by Nene C
We booked an experience with Shelby and it was fantastic! Not only did she offer beautiful cars but the staff were so friendly and professional. They made sure the experience was educational, exciting, and comfortable. The Xperience was all we wanted and more.
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September 2023 by Dan M
I definitely wanted to talk about what an excellent job Rick Hendrick Chevrolet of Buford did. The dealership did an outstanding job. My initial contact was with CJ he was very professional and handled everything with perfection. My initial phone call with CJ was looking for a specific Camaro that this dealership had. He let me know it was available. I put a deposit on it and I made the trip from Detroit to Atlanta to get this car. Everything he did was very smooth and made me feel comfortable enough to actually buy a car out of state. Next was Zach the manager made things even smoother and even picked me up from the airport. That's service something you don't see much anymore. I had a pretty decent conversation with Zach on my ride from Atlanta airport to the dealership and this guy definitely deserves a raise. Good people today are hard to find and he didn't need to offer or even pick me up to make the transaction smooth. I bought a car. Nowhere is there any training that says you need to pick a customer up from the airport and get him on the road quickly. But he did exactly that. So hopefully management looks at this and appreciates what he did to sell a car. Last Hector in financing also did a great. If I'm looking for a car that's hard to find up in Detroit I will reach out to these guys
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September 2023 by Brando Rueda
The Rick Hendrick dealership in Buford is just amazing. They make the Duluth Location seem like a joke. Customer service here was phenomenal. Manny and Hector were able to help me find a Camaro that I was looking for. At the end I ended up walking out with the car I wanted. Hector did a great job at making the financing process easy and Manny did a great job at making the shopping process fun. Would totally recommend. Will definitely return for my future car needs!
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August 2023 by Gitana Austin
When my car was totaled out i was very nervous about the car buying experience! I started car shopping & this dealership was one of my first stops and they did not disappoint. My sales man was Donovan & he gave me so much ease in going back into the dealer. I was very specific on what i was looking for and I was able to leave with exactly what I wanted! The car i wanted wasn’t in stock as of yet ( 2024 TRAX ) i made my deposit & it came even faster than expected! DONOVAN, thank you! he was very patient , knowledgeable, listened , and communicated with me the whole step of the way with updates! I didn’t feel pressured at anytime which i was nervous about…the dealership was friendly , clean and the customer service was on point from the very second you walk in. It was worth the hour drive… Thank you! Whole experience was easy and hassle free.
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August 2023 by Rebecca Vega
Joshua and Victor made the process super smooth! Awesome customer service! We are so happy with the purchase! Definitely recommend the both of them!
