-
June 2024 by Kellie Ras
Just shopped at the pacsun mall of Georgia location. The staff was amazing!!! Chris and Megan were great and extremely helpful. I dont even live near that location but it will be the only pacsun I go to from here on out
-
May 2024 by Zaira Rodriguez
The manager Chris was terrible, I purchased an item from the store and used my rewards. The item did not fit and I exchanged it for another item could not honor me my rewards on the new purchase. The receipt does not specify that once you return an item the reward is lost.
-
December 2023 by Anh Trần
Love the store, staffs are very nice too. Clothing selection is a little bit limited, but overall the store is very neat and cool.
-
November 2023 by Cindy Nguyen
Went to this store which was over an hour and a half away and bought a few items but when I got home one of the items still had a security tag on it…what’s worse is the receipt wasn’t even in the bag. I reached out to customer service for a replacement or refund (because the security tag has ink inside so if I tried to take it off it would ruin the item) and they gave me the run around, they said they couldn’t give me a replacement so they’ll give me a refund.I provided all the information they told me they needed to verify my purchase multiple times but each email I got was from a different agent not knowing the situation and telling me different stuff…all I need is a refund since it was your store that made the mistake. It’s been 3 days and no solution.Ps- I also tried taking the security tag off and ink got everywhere, the item is totally unwearable now.
-
September 2023 by Janice W
I had the worst experience today. Nobody greeted customers and three people who were on shift today (9/7/23) spent my entire 40 minute visit there gossiping at the register. Two males and one female with her hair in the bun. When I walked up to the register, quite evidently wanting to check out, they just looked at each other and acted as if I wasn’t there to complete the transaction. Please check footage and consider evaluating the teenagers employed here; for the sake of your customers!
-
August 2023 by Jason Perry
Do not buy from PacSun. They have the worst and non existent customer service. They sent us the wrong product twice and now we can not get up with them to get our money back. Buyer be warned! They do not have anyone you can talk to by phone. The chat customer service is automated and you can't talk to anyone to fix their errors.
-
July 2023 by rex briones
Great selection
-
April 2023 by Gail David
Pac sun team member followed my daughter to the dressing room and asked to count the number of clothing brought inside the dressing room implying that she may be attempting to steal clothing. As my other daughter was Checking out at the cash register, this same team member is handling the cash register and ask her coworkers to check the security cameras in the dressing room area to see if my daughter is stealing items inside the dressing room. This team member was being rude the whole time to both of my daughters. There is no such thing as good customer service anymore. Take caution going into this store as you may be followed and be suspected of stealing clothes!
-
April 2023 by Will Parham
cool clothes but good luck finding anything above size medium
-
February 2023 by Jay SMS
They dislike white people
-
October 2022 by Ma F
service of untrained personnel when one goes to pay they always call the manager who also does not know how to drive or even solve problems the swiping machine is failing
-
September 2022 by Michael “Mike” Hegarty
Not helpful at all. Walked inside and shopped around, was not greeted or asked if we need any help. Two employees stood around folding cloths while were checking out we had an issue with a sale they had in the wrong area. There was a line forming behind us so we just paid more to not hold up the line. They didn't offer help or to even look at the shelf 10 ft next to them, just ignored us and the cashier just said "oh were still moving stuff around". But we had to pay full price. No wonder pac sun is closing everywhere.
-
July 2022 by Blessed4L_J
For girls
-
November 2021 by Magui F
service of untrained personnel when one goes to pay they always call the manager who also does not know how to drive or even solve problems the swiping machine is failing
-
October 2021 by Claudia Ybarra
I grabbed 2 shirts that were on the back wall under the “buy one get one 50%” and was told that one of them was not part of it when it was right under the sign. They didn’t move the shirts either, so don’t fall for the false advertisement.
