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April 2024 by Kandice
You are better off donating to goodwill or the Salvation Army for what they offer.
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March 2024 by Camilo Zaráte
Good prices although some higher
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February 2024 by Ismael Suero
They have to bring in more air, Jordan 1Red blue black gold Nike logo and white
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February 2024 by Jasmine Vega
first and last time I will be shopping at this location. staff is RUDE! 01/28 afternoon shift. as soon as I walked in there was a attitude about checking items I brought in. some of the staff acted like you weren’t even there. when it was time to collect items that weren’t accepted. the lady who checked me out rolled her eyes at me when I asked simple questions about the items and prices. i’ve been to different locations and never had a bad experience.
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January 2024 by Aubrey Barrett
The staff is so friendly, they are very honest and nice when selling items. They have a VERY good selection to buy from as well. Overall, I rate them very highly and continue to buy and sell here often!
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January 2024 by Haley Vance
Very clean very organized and Ms. Pam was wonderful! She Told me about the new mom club and how to save the most money. I will be back here.
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December 2023 by Yah yah Allman
Listen this store is AMAZING they were able to assist us with a very special project that we literally had no idea how we were going to manage! I am very greatful that we were able to successfully help a family in need by obtaining many of Once upon A time (Buford) baby furniture amongst other things! Thanks to the managers and staff who were SUCH A BIG HELP in carrying out such a wonderful project! This family is now ready to have their newborn and feeling quite happy and that is on the strength of Once Upon a time! We thank you with all our hearts!!!!!! Please shop here you will not be disappointed.
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December 2023 by Cheryl
I used to shop here more regularly and haven't been to this location in awhile. I heard they're under new management and from what I could tell it's not for the better. There are still decent deals but the service isn't as good and the items aren't in as great of shape compared to other resale shops in the area. These boots I bought looked like they hadn't even been remotely cleaned. I commented to the cashier that I was surprised they accept items that have clearly not been cleaned but she didn't say anything.I also got these girls boots with a broken handle. I showed the cashier and was able to get a discount off of it so I still purchased it and can fix it but the point is that there are other resale options in the relatively local area that, in my experience, have items in better condition. Still, you can find a good deal but I would carefully check items first. Personally, I will be opting for other locations and other stores from now on.
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December 2023 by Madison Farmer
I’ve been selling/shopping here for 5+ years. Today I went to take some bins in, and I noticed the sign on the door said a 2 bin limit. I had several, but I was willing to work with that. When I went to check in I was told that my one bin, counted as two (not sure how when it was an average size storage container). I was told I could check others in after this was done, but the wait time for my one bin was 3+ hours. The store was quiet, and there weren’t many bins behind the counter. I’m not sure what has changed over the last few months, but I’ve never been told there was a limit, or waited three hours… I ultimately decided to go down the street to OUAC Duluth — who had no limit or wait.
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November 2023 by Mandy
Not worth the time or effort. About a dollar a piece even though there was some really nice stuff, some never even worn, and a brand new jacket with the tags still on. Next time I will just give away like we normally do or donate.
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November 2023 by MomOfMonsters
I went to this location today to sell some items and get a few things for my son. It was my first time selling here and the minute I walked in the door I was greeted with a friendly welcome and a smile. A girl named Amanda was very friendly and explained the whole process to me and told me about the 10% discount when you do a trade, which I loved. I asked her where I could find specific items and she told me where I could find everything I needed. Not once did I ever feel like she was too busy to help me even though it was obvious they were very busy today. She even played with my son and made him smile and laugh. Another girl named Jessica was also very nice and helped me get my items out of my car since I was holding my son. I was very happy with my cash offer for my items and thought it was more than fair. The process was quick and by the time I was done shopping, my buy was done. I HIGHLY recommend this store for selling items as well as purchasing good quality gently used items! The store is organized, looks clean and they have a wonderful selection. I will definitely be back! Thank you for having a great store with a great selection and prices! And a special thank you to Amanda and Jessica for top notch customer service!
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October 2023 by LaShonda Harris
I wouldn’t sell anything there. Facebook marketplace I was able to resale for closer to what I spent. They basically slash the value 3-4x which doesn’t help you get anything from the store. They should at least give a cash price and a trade price so you can possibly get an item you may need in exchange.
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September 2023 by Danielle Jones
I went to Once Upon A Child in Buford, GA yesterday with both of my Daughters and all 3 of my Grandboys. As soon as we walked in, Natalie greeted us. My oldest Grandson is Autistic and he was running around, having me help him grab a toy and he was taking it to his Momma. Instead of anyone saying anything to us to keep him quiet and keeping him with us, Pam was SO friendly and so was Ashley. We had SO many questions, and both Ashley and Pam answered every one. It was just an amazing experience thanks to these 3 ladies! We will all definitely be back everytime we need something for one of the boys and I will be telling my siblings about this store! Thank you, Pam, Ashley, and Natalie for making our experience just perfect!!
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September 2023 by Jozzlin Rebello
This is the most organized consignment shop I’ve ever been to i brought my 2 children with me (3yrs and 7 months) and was able to find everything I needed for them with no issues of having to rummage through random things piled everywhere while trying to wrangle two kidsI’m extremely impressed by the appearance of the store and all in all environment feelthe only real downside (for me anyway) is I noticed their Halloween costumes for older toddlers/kids are on the pricier side but that’s not a *huge* deal
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September 2023 by Lanamama
YALL RUN , DONT WALK !!AMAZING QUALITY , BEST PRICES AND CUTEST CLOTHES !!! THE TEAM IS AMAZING AND SO NICE !! TODAY I WAS A BIG SHOPPER AND THHE HAPPIEST !!THANK YOU GUYS AND MOST OF ALL THANK YOU NATALIE FOR GIVING ME 10% OFF FOR A BIG SALE ! DEFINITELY COMING TO SHOP AGAIN THANK YOU ONCE UPON A CHILD & THE TEAM ! ?
