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April 2024 by Jimi Avery
Was looking for a replacement 1" cam buckle strap
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April 2024 by Sarah Light
Ordered a harrow drag online from northern tool. Somehow got delayed for almost a week and I called to figure out what was happening and the representative assured me it would be delivered the next day. The next day it was not delivered so I called again and the gentleman I spoke to was incredible unhelpful and callous and told me it would be delivered the next day. I tried to explain that I’d already been through this once and it didn’t get delivered and that I needed this tool and he had zero understanding. Incredible disappointed with the lack of customer care and service. I won’t ever order from them again. Beware of online ordering from northern tool they don’t care if you actually get your package and they won’t do anything to help you.
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April 2024 by Hayes Kiser
The staff were very friendly and willing to help. Although, the item I wanted was an online order only and the staff did not seem very eager to help with placing an online order. I wanted to make the purchase with the new Northern credit card to receive the introductory offer.
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March 2024 by Cedric Kennedy
Nice clean friendly place with everything you may need
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November 2023 by Stan Choffrey
Wanted store pickup to save shipping. But didn't have in store after I picked that option!
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November 2023 by Thomas Little
Most everything I need in stock if needed right now. I've been seeing the same people here that moved from the Duluth store when it closed, great to deal with.
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October 2023 by M Sarg
Good stock, but slow to complete online orders and be ready for pickup. One order took 3 days when it showed available. Friendly people though.
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October 2023 by Jimmy Jordan
Like the company and products… would be a preferred if they did Veterans discounts online as well as in store. With todays technology, I shouldn’t have to go into the store to verify my preference.
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September 2023 by Mitch Skinner
Good store. Smaller then Stone Mtn and Marietta.Smaller stock choices
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September 2023 by Jay Watkins
I love Northern Tool. Since moving to Dawsonville, I've missed shopping there. Last night hing we took home was a great little trailer for our golf cart.
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August 2023 by Jerold Davis
Everyone is great to work with and friendly; just sometimes a bit disorganized. But nothing to really worry about.
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August 2023 by Julie “Coach” Harrison
The staff at the Buford location are wonderful. They are so helpful and respectful each time my father comes in to make a purchase. I appreciate their patience, assistance and professionalism. Thank you for taking care of him and God Bless!!
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July 2023 by Kevin Hilson
Greg in the services dept is amazing...truly customer centric and willing to go above and beyond to help!
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July 2023 by Angela McIntyre
I recently ordered on line and had an item shipped to the store. Everyone I came in contact with was very pleasant and helpful. Mr. Walker was so kind and helpful finding parts I needed.
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June 2023 by Paul Feener
Well Stocked, good people, a little out of the way, wish you had a store nearer to Athens, GA !!
