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October 2024 by Scot Sherwin
Steven was helpful and we like the mattress we picked.
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October 2024 by Lige Brown
Outstanding customer service….
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September 2024 by Lori George
Steve was a great salesman and helped me pick out just the right mattress for my mother. Great service and price!
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September 2024 by Beverly NIED
Very friendly very knowledgeable
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September 2024 by Donny Roberts
Steven H was very helpful and great to talk with. Very good person
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September 2024 by Michele ROMEO
Bought bed frame. Buford GA store staff was friendly courteous and helpful. Needed a bed frame quickly, had one in stock and on sale!! Saved my weekend with family!!!
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September 2024 by Vicente Ochoa
Great experience. Especially since you have the option to get clearance items.
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September 2024 by Joy Hudson
This location is absolutely incredible!! So much so that my husband and I come here exclusively! The first time we came through (about a month ago), we were helped by Steven Dye and Jim Rhatigan. They were both extremely knowledgeable about their products as well as sleeping styles etc. We appreciated that they spent time actually finding the perfect products to match our specific needs. They were so helpful that once we were ready to purchase, we came back to this location specifically. To my delight, they remembered us and did everything possible to accommodate our needs on our timeline. Steven absolutely blew me away with his above and beyond customer service today!! He worked to get us our maximum discount and make sure that we were fully aware of all of the services we needed! (I have had back surgery and cannot lift heavy things) I am thrilled to get our new mattress delivered to our home and set up for us in 2-3 days!!
I would highly recommend this location to anyone looking to make a good investment in their sleep quality!! Ask for Steven and Jim!!
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September 2024 by Joyce Bagley
Very experienced employee named Steven Hernandez. (I believe is his last name.) very professional service!!
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August 2024 by Tammy Lawwell
Great experience working with Steven H! He helped me find the best fit for me with no pressure to choose one over another. He patiently answered all of my many questions.
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August 2024 by Ellery Flores
Thanks to Jim Rhatigan and Steven Dye for their recommendations on our mattress purchase for our best sleep, they are excellent people and they help you very well with your purchase process.
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August 2024 by E Castaños
I cannot say enough good things about the Mall of Georgia Mattress Firm. My husband and I went in clueless as to what we needed based upon our needs and Mr. Steven Hernandez was magic to the process. He guided us as to what we needed; Mr. Hernandez suggested a specific mattress type and that selection has been a game changer for us. Our neck and back pain are no longer an issue due to Mr. Hernandez expertise. We had an amazing experience with him and a bonus for other customers that were there is that is fully bilingual so that is also a big help for whoever needs assistance in Spanish.
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August 2024 by Andre'
Steven provided excellent customer service and demonstrated extensive knowledge about all the mattresses. He offered several options within our budget and gave us the space we needed to make a decision and test out the choices.
Dex & Dre’
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August 2024 by Antoine Bien-Aime
Had a great experience at Mattress Firm Buford. Steve was very knowledgeable and listened to our needs to endure we made the best choice for our needs.
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July 2024 by Margaret O'Bannion
Great sales and delivery experience.
