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February 2024 by Angie Newton
It was very well stocked and inviting. Awesome variety of most items. The seafood department was nice and clean. The employees were curious and professional
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February 2024 by Kim Knight
Great store.
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February 2024 by wade smith
Clean store, plenty of help and good prices. Nice selection of produce and meat
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February 2024 by Gail Iacobucci
The pump I used didn't automatically shut off and and was over flowing. There was a big stain on the ground where it looked like it happened before me. Other than that I always get my gas at this kroger and no problems.
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December 2023 by Lee T.
I am reviewing the Sugar Hill Pharmacy and Suwanee. I recently started using Sugar Hill and it has been great. This weekend I went to Urgent Care because of a horrible cough and lots of phlegm allowing me only 3-4 hours of sleep for two nights. Thinking it more than a cold l went Sunday @ 4:30. I have a virus and they called in a prescription for cough syrup to help me and gave me directions for other stuff I had at home. Kroger's pharmacy closed at 6p and I got out of there at 6:20. Got a text at 8:35 this morning - they were out of stock but expected it in by 6:30 p. Called at 5:18 and asked how it looked. Haven't heard anything and suggested I check with Suwanee to see if they have. Suwanee - Yes we have but it will be an hour before it gets filled. Well at 6:50 with no text from Suwanee I called Sugar Hill - they are really busy, only 2 people, box is in but they won't even have time to open it - well thanks much. So now it is 7P and they close at 8p. Called Suwanee and left on hold for ever. 7:11 call back and asked to hold - I said I really need that med as cough is bad. Well we are down to 2 people (gee did I just here that at their other pharmacy??) Hold a sec.....and never came back. My guy said he would drive over and get it - if he is standing there, I don't know how they can deny him. It's in a bottle - put the stupid label on it and let me get some sleep. I may be shopping for a new pharmacy - this is crazy and I am very disappointed - what if this had been a refill on something really important - 2 people at each place - give me a break!
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December 2023 by Melody Driscoll
Ya know I just started shopping at Kroger again because the first time before thanksgiving I had a wonderful experience. If you use WIC stay away. They treat you terrible. Especially if you don’t understand it all. The lady at the check out was nice enough to take me from the other line and then used the worst tone and rolled her eyes at me the whole time I was asking questions to myself. This is my first time using wic and the way she acted to me made it so I will never come back to this Kroger with or without wic.
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November 2023 by John Stubblefield
The self check out machine was really annoying. It kept repeating instructions on bagging my groceries as if I were too stupid to know how to do it. Insulting really and not necessary.
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November 2023 by K D
Constantly out of stock. Waited 30 minutes as people who came well after me left before me.
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September 2023 by Christye H
This store is very well organized! The facility is very clean. The staff is super friendly and extremely helpful
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August 2023 by Gregory Emler
I have been shopping here for years. It has been a good store [five stars] until recently. On more than one occasion there have been no check out clerks. 10 lanes an no one to check my full cart of groceries. I can manage but I am left feeling like an underpaid employee. I hope I am not grumpy but pointing out something that needs addressed.
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July 2023 by Kaili Lewis
My receipt didn’t print at self checkout so when I went to return an item with my digital receipt in the app I was denied? And that I need a physical receipt and they can’t print one off for me? I had the receipt number ON MY PHONE.
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May 2023 by Jaclyn Leigh
Only left one star as ZERO stars were not an option. Save yourself, go to Publix, thank me later.
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April 2023 by Clifford Haney
While shopping at Kroger this afternoon I was accused of violating Digital coupon policy even after Customer Care stated otherwise. They actually got the Manager and four other associates involved over a measly $ 2.50. The one associates was telling the other associates and the manager things that were disrespectful and untrue. This is the type of treatment a Loyal customer of over 40 years shouldn't get. CRH, RET.USN
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March 2023 by morgan honer
Becca and the ladies in the customer service center were so nice to me just now and had the best energy, made my day.
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February 2023 by Jeanne M.
BEWARE OF SCAMMERS AT THIS KROGER TRYING TO RUN PURCHASES THROUGH YOUR CREDIT CARD WHEN GETTING GAS. When I was pumping gas on the evening of 2/22/23 I had someone try to run $175.50 on my credit card at the gas pump. I hadn't even even finished the transaction before it printed a receipt telling me my transaction of $175.50 was declined!I didn't have that much available credit, thank goodness! I was so mad that someone was trying to steal that much money from me. I went to the gas booth where an employee ran my transaction for me. Beware of this scam at this Kroger location!