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November 2023 by steven shirey
Please avoid this place like the plague. I gave specific instructions on what I wanted done to my hair and beard. She cut everything with clippers and it’s severely uneven all over. She took the cape off (I thought she was going to do the back of my neck) she told me she was done and I could pay at the front. How could she not see how bad this haircut was. If they think that was satisfactory what would a bad hair cut look like? She offered to fix it when I questioned if she was done, but I didn’t want to take the risk of it being any worse than it already was & unfixable. Currently on my way to a real barber shop.
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November 2023 by Flip Fenno
I’ve gone to Great Clips over the past few years and my haircut is pretty simple. At this location, she took a clipper to my entire head and basically butchered me to the point where my scalp shows through my hair. She will never touch my hair again!Service: Haircut
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June 2023 by Bob Yue
MADE MY SKIN BLEED and the haircut made me look goofy as hell
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May 2023 by fahreen karim
I was not at all satisfied with the hair cut... the lady finished the cut in just a few minutes and when i asked her that the picture i showed her doesn't at all matches with the style she gave me... she frowned and did not respond well... when i gave her the 9.99 coupon she was aggressive in accepting itService: Haircut
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April 2023 by Pamela T
Quick service and the associate was very sweet with our 3 year olds!
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April 2023 by Mary Ellen June
Bad haircut last time. Was always good before.
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December 2022 by Espy Kelley
One star only because it's the only way to leave a review, in reality it's a negative star. My daughter went to get her hair trimmed at the Hamilton mill location , needless to say the pictures speak for themselves. She wears her hair long, layered and feathered sided bangs. She needed a TRIM. She got a butchered haircut with a stylist still in training! Ended up with a horrible haircut and STILL had to pay for it. Goes to show convinence isn't always the right way to go. Had to take her to my hair dresser to fix her hair which resulted in having to cut her hair shorter to fix what great clips did. Please, if you're going to allow "in training" stylist on the floor and around customers heads, make sure a master or experienced cosmetologist is overseeing their work. I would like my refund. It's the least you could do.Service: Haircut
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December 2022 by Scott D
My wife has shoulder length hair and we're going to a wedding.I'm from Florida, we both use a Great Clips there where the staff is awesome and bend over backwards for you. That's why we went to Great Clips first.Checked website, Great Clips offers hair washing and styling services. Checked in online, went in. Waited several minutes for the lady with the piercings to wander up and check us in. Told her we wanted a wash and style, she said they only do haircuts. When I told her the website says they do, she said there are only 2 of us here so we can't do it. We were the only customers there. She was not friendly AT ALL, never smiled, never said one thing other than yes, no, we can't. It's a shame that the quality of service at Great Clips is not consistent. Will never go here again when we visit family.
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November 2022 by Scott Drawhorn
My wife has shoulder length hair and we're going to a wedding.I'm from Florida, we both use a Great Clips there where the staff is awesome and bend over backwards for you. That's why we went to Great Clips first.Checked website, Great Clips offers hair washing and styling services. Checked in online, went in. Waited several minutes for the lady with the piercings to wander up and check us in. Told her we wanted a wash and style, she said they only do haircuts. When I told her the website says they do, she said there are only 2 of us here so we can't do it. We were the only customers there. She was not friendly AT ALL, never smiled, never said one thing other than yes, no, we can't. It's a shame that the quality of service at Great Clips is not consistent. Will never go here again when we visit family.
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October 2022 by Nan Stubbsq
Very friendly and professional. Always cut my hair just be like I want it.
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August 2022 by jun s
I was very anxious due to past bad experiences (not at this location) and it was my first time, but the atmosphere was very welcoming and soothed my nerves immediately. Hairstylists were extremely friendly and lovely and I didn’t get a name, but the woman who cut my hair listened to every request I had, and gave knowledgeable advice. 10/10 will be recommending to friends and family and coming back again.Service: Haircut
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August 2022 by Ruth Gomez
The Lady with All The piercings,( I do not know her name,since when i came back she told me to "Hold on" then stalled for just her first name????? I patiently waitied then had to leave without her informationI felt neglected, I let her know My hair was not even or shaped after,she was done "giving the haircut"her response with an attitude instead of her being considerate of my feelings,was,"That's how your hair will LOOK ? because you have Thick hair"I told politely asked told/asked her..."but mam my hair looks patchy and different length can You please just make sure its not patchy and has a nice shape at least please??? (Me trying to find solution)She told me My hair was not patchy . (which it clearly was)I asked her to make it AT LEAST EVEN. I THEN HAD NO CHOICE BUT but to let her cut more of my hair to get GET THE "PATCHES OUT AND ACTUALLY GIVE ME A SHAPE" (which was never done)I ASKED HER IF SHE COULD LINE ME UP OR AT LEAST MAKE THE HAIRCUT LOOK CLEAN, HER RESPONSE WAS THAT" THIS IS A HAIR SALON NOT A BARBERSHOP"Now TODAY WE WENT TO SPEAK TO MANAGER , They SAID IT WAS MY FAULT SINCE I TOLD PIERCED LADY IT WAS OKAY IF SHE CUT IT SHORTER TO FIX THE PATCHES AND SHAPE SINCE SHE WAS TRYING TO LET ME WALK OUT LIKE THAT.THE PIERCED LADY COULD HAVE BEEN HONEST AND SAID SHE DID NOT KNOW HOW TO CUT SUCH THICK HAIR INSTEAD OF THEN BLAMING ME FOR THE CUT,INSTEAD OF BEING CONSIDERATE BOTH HER AND MANAGER BLAMED ME . THE PIERCED LADY MUST HAVE MISGUIDED HER MANAGER BECAUSE MANAGER I AGREED THE FAULT WAS MINES. ?????
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April 2022 by Aslonz
Shout out to Karen for taking care of me today. I was very happy with my cut. She's very nice and professional!Thanks Karen!
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April 2022 by Jazzy Torres
honestly one of the worst haircuts i’ve gotten, i’ve been to other great clips before and gotten great hair cuts. they’ve always sprayed my hair but this time they did a dry cut and it came out all uneven and choppy.
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April 2022 by Lance Davis
The lady that cut my hair and beard did a fantastic job. I wish I would have caught her name for a shout out