-
May 2024 by rowbowtie
Moon does a great job grooming my Ollie. They also sell the Zingnature brand of dog food which my dog loves
-
May 2024 by Jan Rader
Ronnnie was awesome grooming my dog! Rosie gets scared but Ronnie managed to calm her down and groom her beautifully!
-
April 2024 by Kate McAuliffe
Used the self service bath. Couldn’t get the soap to work on any setting. Towels are worn thin. The clerks acted like they couldn’t be bothered.
-
April 2024 by S C
Samantha is an amazing person and groomer! She takes great care with my little one. We consider her family!
-
March 2024 by Jennifer Carpenter
Samantha is the best groomer!
-
March 2024 by Ashley Brooks Ross
Awesome first time experience; love the self bathing station! So much better than having to go somewhere else and drop him off to have him sit in a cage for however long until they get to him. Everyone was super nice & helpful. Will definitely be back again and again!
-
February 2024 by Car F.
Had a grooming scheduled for my dog. I arrived at my appointment time along with three other folks to have their pups groomed. There was complete chaos. None of the groomers were there. Running 15-20 minutes late. My groomer was not available and I was being assigned to another groomer but had to wait 20 min for that groomer to arrive. I canceled my appointment and left. Does this place have new owners?
-
January 2024 by Bree Juskowiak
This place has horrible customer service. No one ever answers the phone even during open hours. Only about 1/7 calls are answered, they use a paper charting system and somehow have lost my dog’s grooming file more than once. The only reason I keep going back is Ms Moon does a wonderful job and it’s very convenient to my house but at this point I’m done. Do not recommend
-
December 2023 by Nicole F.
Would not recommend- staff does not understand dog behavior even when spelled out to them. If my dog is anxious and in a muzzle and I have already told you "no, you cannot pet him" following us through store and backing us into corners twice is not the correct behavior.
-
December 2023 by andre pitter
My dog's groomer is the best, this place overall is the best and the way they take care of your pet is so much better than petco or petsmart. My Anitta is happy!
-
December 2023 by Ms. Keisha J.
Shout out to Earthwise Buford!!! I love bringing my fur baby here for his grooming. The dog groomer Samantha has won me and my dog over with her grooming skills. I had a hard time finding the right groomer for my mini Goldendoodle, as all groomers are not skilled equally, but Samantha is the “it girl” of doodle groomers. The retail side of the store has unique finds when they stock up and I like the local family vibe this store has as well.
-
November 2023 by Kristin Cochell
We’ve been shopping here for 8 months now for our 2 elderly (14 year old small dogs) and our 3 year old puppy. Their food for dogs is so AMAZING. It replaced our other dogs “Prescription Science Diet” food recommended by our vet and they’re running around like they’re young again. We give them Hip and Joint treats from there that make all the difference. The N& D dog food changed our dogs lives and the people that work there really care! I had the pleasure of shopping with Garrett tonight, he gave us free treats for our dogs on top of our order and is just a pleasure! I can’t say enough good things about this place other than, we don’t really get our dogs groomed here. We had a few bad experiences and it seems like they have high turnover with groomers but the owners really love this place are so kind and if you need dog food and treats that will only make your dogs stronger and better this is the best place in town to find it!
-
November 2023 by Dmswl819
The first and only time I went to the buford location to get my sister’s dog’s hair groomed, no one greeted us and the girl sitting at the cashier didn’t let us know where to take the dog to get groomed. The Suwanee location usually has a separate door to bring the dog, so went to the back of the room. There was a groomer grooming a dog that didn’t see us and there was a door to enter next to the window where we saw the groomer. We opened the door, there was a lady there that said nothing to us and closed the door on us. When the door was opened it smelled like poop. Never bringing her back!
-
November 2023 by Nata W.
I dropped my dog off at 10 am and got a call at 5 pm saying they wouldn't be able to finish her grooming. Then asked if I can bring my dog back the next day. I go to pick up my pup and she has a botched cut. Uneven, hair going every which way.... Just a HOT MESS. This is unacceptable. How do you let a customer take their pup home unfinished and blame it on "the holiday season". You had my dog for 7 HOURS! You knew you would be be able to complete her when I dropped her off. I would've much rather you tell me from the jump that you were busy and I would've taken my girl home. Needless to say, I won't be back and I will be finding a different place to fix this mess.
-
August 2023 by Victoria D.
I have taken my two dogs to this location the past few years and had been pleased with the result. A different groomer took my Golden Doodle at his last appointment--after 5 and a half hours--we picked up our dog and he was COMPLETELY SHAVED DOWN! And not only shaved down (looking more like a greyhound) but it was choppy and uneven all around! The manager/owner never returned my call--DO NOT USE THIS GROOMER if you want your dog to look nice--there are plenty of others out there. They have lost our repeat business with our two dogs--
