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August 2024 by Sun Lee
Gas price is cheaper than other places
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August 2024 by Raja V
Great place lil busy
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August 2024 by Sean Motise
Great prices and they open early.
Very helpful employees.
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July 2024 by Fide
Always best price in town.
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July 2024 by Gisela Morales
It’s always busy but prices are great!
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March 2024 by Glenn Staton
Always great prices.
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March 2024 by Mary Gleason
Was lucky there were just 2 cars in front of us at 1:20pm
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December 2023 by Projectiontravel Ec
Super economical and good machines
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October 2023 by Pete Balzer
Cheap gas!
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September 2023 by huan pham
Affordable gas station
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September 2023 by paul dillon
Very busy on weekends!
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September 2023 by Jim R.
Let me start by saying I'm a huge fan of Costco. However, our visit to Costco at the Mall of Georgia yesterday was a big shock and disappointment. The products and services provided were what my wife and I have grown to expect from any and all Costco's.....we've been members and active supporters since the mid 90s, We live two hours away from our nearest Costco (Greenville South Carolina). The Costco we went to yesterday is two hours and 20 minutes away and we pass 2 Sam's Club's on the way.We arrived at approximately 12 noon yesterday, Saturday, September 9. We knew they would be busy but we didn't expect the chaos we experienced. Yes, there were lots of shoppers and yes, this particular warehouse was going through a restroom remodel (to their credit, the gentleman checking our membership at the door was informing everyone of this, and letting us know where the portable restrooms were located. This part was fine, good communications. The problem was that the management at this warehouse was having shelves restocked, and not just in one place...that would be understandable. We experienced this from the front of the warehouse to the back. In the produce department a worker had the aisle blocked with a pallet of watermelons.....the refrigerated produce room was already blocked off being restocked. This backed up shoppers (families and their carts) into several adjoining aisles. By the time we had made our produce and watermelon selections and waited to get to the fresh meat case, that same Costco employee came by us pulling his pallet jack with the empty watermelon box/crate on a pallet accidentally bumping a shopping cart into my wife. No damage was done, and the employee didn't even know he had done anything wrong.I do understand that scheduling of labor and product deliveries can be a problem in today's market, but as a long-standing Executive/business member of 27+ years. I would suggest that restocking during slow or off hours would go a long way toward "total" customer satisfaction. It's likely I will remain a loyal Costco customer , but continued occurrences like this would entice me to stop at one of the several Sam's Club's that are closer and more convenient to my location. Sam's already provides a several customer conveniences that Costco does not, such as......Early hours for business members only.......Scan and Go apps, allowing customers to bypass the long lines at the cash register.
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August 2023 by Hany O.
I went in with my 9 year old niece while my 75 year old parents and 6 year old nephew were waiting in the car in the hot August Georgia sun outside. I had my sister's membership card and they let me in without any questions, I was only getting flowers to put on my sister's grave and that Costco location was unfortunately the closest to the cemetery. I stood in the long line for self check out and waited so long, and finally as it was my turn the worker asked to see the membership card then told me that the member herself had to be present. She was very rude, I tried to lower my voice and explain to her the situation without my niece hearing who is already emotional about her mother's passing. The employee then escalated by asking for the manager to come. At that point I asked my niece to step outside the store so she wouldn't suffer any more of that stress. The manager "Sonya" was somehow more rude than the other employee and didn't seem to care or even listen and just wanted me out pf the store. As if the $13.99 and $9.99 flowers were such a bargain that won't be found anywhere else without a member's card. As I was leaving another employee working at a random cash register for minimum wage loudly called me "a Clown" I honestly wish him the best and hope he faces the same situation I was in today. They probably didn't break any rules or regulations, but the lack of empathy in this place was astonishing to me, I'm sure Costco is not the place to look for empathy but I'm sure nothing would've happened if they just took my money and gave me the flowers. I'm sure they don't care that I will not step foot in another Costco as long as I live. I'm only sharing this because that manager "Sonya", mocked me when I said I will be sharing my experience in a review, I'm aware neither her or Costco will be affected by a review but my experience, and self respect still matters regardless. For a place that champions itself on shopping Wholesale for your family they really don't care about family or their members.
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August 2023 by Ron Chatman
Awesome place
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June 2023 by Wen L.
Dealt with another racial profiling employee/supervisor named Randy at the Costco Buford location today. 2nd encounter with him, issues both times. First time he tried to accuse us of theft, 2nd time he gave me a hard time on using my membership when clearly my name and address matched. I've been going there for 22 years and it's just been recently I've have to deal with this type of situation. I kindly request that you thoroughly investigate this matter, holding all individuals involved accountable for their discriminatory actions. Additionally, I urge you to prioritize diversity and inclusion training for your employees to foster an environment of respect, equality, and cultural sensitivity. Emphasizing these values will ensure that your company is a safe and welcoming space for customers of all racial backgrounds.Furthermore, I would appreciate a formal apology for the distress and humiliation caused by this incident. It is my sincere hope that you will take this matter seriously and demonstrate your commitment to eradicating racial profiling within your organization.Please be assured that I am willing to cooperate fully in any investigation and resolution process. I believe that by addressing this issue promptly and transparently, your company can begin to rebuild trust with customers like myself.Thank you for your attention to this matter. I anticipate a swift and satisfactory resolution to this incident. I look forward to hearing from you within 48 hours.
