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August 2024 by Lady King
I’ve visited this store several times and had a decent experience however on Wednesday July 24th that changed. I walked in the store with my service dog and one of the employees ( Asian man ) stated no dogs were allowed and I mentioned to him thank you but he’s a service dog” he nodded his head and walked away. As I continued to look for shoes his colleague ( Caucasian man ) stopped talking to him and decided to walk over to me and ask me what service does he provide? I answered the question however he wasn’t satisfied with it. He then proceeded to ask me more questions. I reminded him that people / customers with disabilities do not have to disclose their specific disability. He continued to say I have the right to ask you questions and then stated “ I have a disability as well so I can ask you a certain amount of questions, because I know” ? huh ? I simply stated to him “ Sir, your personal or medical history isn’t any of my business and I walked away. I was completely taken back because I’ve NEVER been treated this way ever especially with my service animal. I wasn’t feeling my best that day but pushed myself to leave the house and get some air, it’s really unfortunate it ended like this. The Asian employee gestured to him to let it go and stop asking questions and it was only at that point he stopped and backed off. I decided to leave the store but I left with such a sick and disappointed feeling. I could have taken it further and made a formal complaint but decided to write this review instead. I hope management has a conversation with this particular employee on how to interact with customers with service dogs and people with disabilities that aren’t so obvious.
The reason I mentioned their ethnicity, it was the only way to differentiate between the two employee’s and their actions.
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July 2024 by Ankush Kar
Only loafers I buy from
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May 2024 by Binh H
Comfortable and good looking shoes but durability is subpar. Don’t expect these to last. Custom service when we bought was fantastic, but if you have any issues they’ll treat you like 2nd class citizens.
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December 2023 by Jathan a
Great service
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December 2023 by Mo James
Great customer service
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December 2023 by Ganna BМ
This boutique is amazing! It is the only Clark's store in Georgia, and it is located in a great spot. The staff is very knowledgeable and provides excellent customer service!
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September 2023 by Michael
This is also an American brand. The store is very small, with not many products and moderate prices.
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July 2023 by Bonnie Hugunin
No wide shoes,waste of a trip but I did go online and got a 10 wide which fit perfect and less money
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July 2023 by Emkayoo
These shoes are like fluffy clouds for your feet! They're so comfy, it feels like your toes are being cradled by tiny hands. Trust me, they're worth their weight in gold coins.
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June 2023 by Madu Upadhya
These shoes are like fluffy clouds for your feet! They're so comfy, it feels like your toes are being cradled by tiny hands. Trust me, they're worth their weight in gold coins.
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November 2022 by Megan On
My first time at Clark’s was so nice. This one employee helped me through to find a good pair of dress shoes and they are so comfortable. He was also very flexible and gave me recommendations for my situation. Thanks Marc!
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October 2022 by Ann Conforti
The store was miserably hot. Even the employees looked miserable. Even though there were 2 employees that were visible, no one seemed to care that I needed "real help" in choosing some dress shoes. I was handed shoes to try on, but no help with fitting or anything. I left frustrated with no shoes. This was my first visit to any Clark's store and I will not return. What happened to real help in a shoe store?
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September 2022 by santa tejeda
I love it.
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September 2022 by Charles Tyler
Attentive staff
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September 2022 by Lorena Carracedo
Found what I needed
