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July 2024 by sharon boswell
Efficient
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April 2024 by JUSTIN CHOI
Very kindly all.
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March 2024 by Leonelis Reyes
Terrible service, I made an appointment to create a CD, the day of the appointment they called me to tell me that they would have to cancel the appointment because the person who would see me did not attend. They agreed to call me to schedule another appointment and I'm still waiting ??
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February 2024 by Sara
Worst experience with Chase I have been a customer with Chase over 12 years. Made an appointment the banker explained my slot was for only 30 minutes. And that she was the only banker there and that it takes 1 and 30 minutes to open business bank account. She suggested I make another appointment. Called another Chase and they had availability and the customer service was better. This idiot of a teller asked me if the business was already established. I looked at her and told her you can’t get a business account unless you are a business. Common sense goes along ways I will never go to this branch again. A experienced teller can open a business bank account on about 45 minutes. My appointment at the other branch was at 1:00 pm we were done at 1:45. She just didn’t want to take the time to further assist us. However, the other business specialist was very helpful and gave my young daughter some advice on investing. I learned in life one Monkey don’t stop nobody show. The clown can continue to be a circus at her own show!!
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February 2024 by Kenisha Patterson
Worst experience with Chase I have been a customer with Chase over 12 years. Made an appointment the banker explained my slot was for only 30 minutes. And that she was the only banker there and that it takes 1 and 30 minutes to open business bank account. She suggested I make another appointment. Called another Chase and they had availability and the customer service was better. This idiot of a teller asked me if the business was already established. I looked at her and told her you can’t get a business account unless you are a business. Common sense goes along ways I will never go to this branch again. A experienced teller can open a business bank account on about 45 minutes. My appointment at the other branch was at 1:00 pm we were done at 1:45. She just didn’t want to take the time to further assist us. However, the other business specialist was very helpful and gave my young daughter some advice on investing. I learned in life one Monkey don’t stop nobody show. The clown can continue to be a circus at her own show!!
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January 2024 by Triggered Logistics (Triggered Logistics)
I have the best experience every time I go to this bank. The tellers (Sandra and Kelvin) are always so friendly and helpful. Exceptional service!
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January 2024 by Chell T
WORST LOCATION ! Why are they even open?! I went in to reopen my savings account. There were 6 bankers sitting in their cubicle with NO customers to only be told that NO ONE was available! One of the bankers on a personal call bc they had ear phones on. Are they there for business or just milk their time there and do no work ! Poor customer service !
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January 2024 by Evan Wainwright
I went to open a business account. I was told there were no business bankers working today and I should go to another location down the road because they have two business bankers working today. The second location I went to told me they didn't have anyone available and that the other location said they didn't send me there. Guess I'll find a different bank that wants my business
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November 2023 by Tenn Reid
1 banker available but was occupied with another client. I was told another banker left early. SMH, If the bank closes at 5pm why do they allow the staff to leave prior to closing?
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October 2023 by J sims
Great friendly service!
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August 2023 by Ms. C.
Taiefur Rahman made everything so much easier with helping me with how to work the Zelle, replacing my CHASE bank card, and depositing money as well. He just made the whole process so much more easier and I just really love this CHASE Bank because of people like him that I actually care about the customers and make it easy especially for somebody like me that was not sleeping at all the night before he made it that easy for me to understand on my no sleep brain so I really appreciated that!
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July 2023 by JP McKenzie
Positively far and away without a doubt or any stretching of the truth the worst bank I’ve ever experienced. ATMs rarely work, they are often closed for maintenance, it’s the most inconvenient and I think so frequently of switching banks just because it is so bad.
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July 2023 by Cristian Bolainez
Best branch in Atlanta, service is awesome! Sandra (bank teller) was amazing, her customer service and the hole team were very helpful. ?
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May 2023 by Riya Patel
Taiefur was the best!! Very patient with his customers! Thank you for a great customer service experience!
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February 2023 by David Avila
The worse customer service. Refuse to help even with a appointment scheduled
