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January 2024 by Andrea Redondo
The staff is so kind. The products are amazing but a castor oil there and had really good results. Also got this color changing lipstick very nice place
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January 2024 by Dorothy Malone
Owners and staff are racist. I will travel 30 mins to another beauty supply store before I ever shop here again. As a licensed professional who shops here often, I can not believe the way my daughters and I were treated.
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December 2023 by Christopher Gary
The staff accused my daughters of theft. From the moment we entered the store, we were visibly watched. My youngest needed some Vaseline, and my other daughters needed other hair care products. After feeling uncomfortable, we decided to put the products back and shop elsewhere. We were followed out of the store by an elderly Asian woman asking for the Vaseline she saw my daughter pick up. We informed her we put it back. She asked my daughter to come back in the store and point out where she put it to make sure we did not steal it. After she did so, she received a very quiet apology.First, if you are that concerned with theft, you should invest in more stringent anti-theft devices - ones that are not biased. Second, please be aware that as a SMALL business with lots of competition online and in the area, customer service and politeness is key. Making your primary customer type feel uncomfortable in a place where you expect them to spend THEIR money is unacceptable.I do not post reviews often, only for truly exceptional or truly deplorable service, but I had to extend the warning to other Black consumers in the area to spend the extra effort to travel to BeautyMasters, or another store that has the products you need rather than to spend your honestly-earned money here! it is not worth the risk of being accused or publicly embarrassed by the treatment that they extend to you.
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October 2023 by Genesis Moyano
Good prices, good service
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March 2023 by Your Local Guide
Really sweet people. They had a conversation with me and showed me the fans they had, which are so cute. I got pink! And some selson blue for this dandruff randomly occurring in my hair. Oh and a brush, lots of nice items it is a hair store after all. Treat your mane. Go to beautix today ;)
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February 2023 by Sanaiya Carlton
I shop here all the time. Today I made a purchase and came back to make another purchase and when I tried to use my card they tried to impose a minimum on my debit card. This is illegal. They can only legally impose a minimum on CREDIT CARDS. I will definitely reporting this to VISA, BBB and whatever state legislators I need to. I’m tired of merchants taking advantage of customers who may not know the law. I swear merchants only do this in low income areas or when they have a majority of black and brown customers. Highly disappointed bc I really come here all the time
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February 2023 by Shayla Glenn
Great prices! Lower than others. Hate the parking lot though, limited parking
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February 2023 by Kamilah R
They play VERY stereotypical music … and follow minorities (black people specifically) around the store . I find this racist knowing that they are running a store that predominantly is made for black buyers . Yea , black owned businesses is the way to go because they take my money after following me to make sure I’m not stealing. Not acceptable
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February 2023 by Tanisha Gisele
Great Selection and every time I go in there’s a new brand added. Employees and owners are nice. I always stay a little extra because they play really good gospel music ??.
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February 2023 by Patricia Moore
I when in this location today to try on a Braided Wig, and the Salesperson/Owner informed me of, I could not try the wig on before purchasing it. WOW!! I explained to her I had a wig cap in my purse. She still said no. Unbelievable.
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February 2022 by Gj Red
I LOVE the store. I. NEEDED to return something. It was no problem.
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February 2022 by Brianne Barbour
Nice staff. I usually find what I need.
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February 2022 by Beth Mack
Never answers the phone and never open when I go by though hours say they should be open. Trying to see if they carry hair steamers for my girls.
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February 2022 by Donetta Reed
Great place if you're looking for actual supplies however they have a horrible inventory of wigs. Also due to covid they do not allow try-ons however other beauty supply stores will offer a discount since wigs cannot be returned.
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February 2021 by Lanita Russell
Extremely friendly staff and never the feeling of being profiled or followed like some other places. Always have what I need and the staff seems to go the extra mile for customers. I will always come here for hair products.
