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November 2023 by Ebony Harrison
Sharlie was very professional and absolutely helpful. We talked as if we’ve known each other for years. She made me feel at home, and comfortable able any procedure that I may have done.
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November 2023 by Anisa Y.
I'm giving 5 stars because in my first visit I had a pleasant experience. Everyone was friendly. They went over everything with me step by step and made sure that I was comfortable. The best part was that the exrays were completely free for new patients!
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November 2023 by Carmel Banks
My husband and I needed to find another dentist and we found one.Everyone knew their jobs and took good care of us.This is our new dental office. We highly recommend.
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November 2023 by l Kay
I received very good service from everyone at Aspen Dental. They helped me utilize my dental benefits and plan the work I needed done. The Dentist and assistants along with the hygienist were professional and caring. I highly recommend this office.
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November 2023 by Kirsten Casale
Having been a patient who has had extremely difficult dentistry done throughout her life, and has seen many different dentists, oral surgeons, reconstructive surgeons, etc etc etc. I chose to go to Aspen dental because of their reviews on line. When I went in I expected a factory environment, but truly cost was my driving goal. I had beens to two specialists for implants and have been given quotes between $30,000 and $60,000. No, I did not add a extra zero. Aspen dental supplied me with a full upper and lower denture with a 5-year guarantee and 100% guarantee as well. I had to have 18th extracted as well as dealing with prior difficult oral surgeries that left very difficult areas to work with to make dentures that would work. I cannot tell you how much the dentist there took care of my mind, my body, my teeth with all my hesitations within a price range that was so reasonable and payment plans if I needed them at the drop of a hat. The staff is outstanding, they get you in quickly they start your process quickly they check in on you quickly. There isn't one thing I can say about Aspen dental that was negative. I am embarrassed to say it was a last resort for me it should have been my first choice. I just thought it would be a chain dentistry environment it is far from that. The second time I went in everybody knew my name everybody smiled everybody reassured me everything was going to go fine. If you're looking for a dentist Dr Kim is wonderful, all the staff is outstanding from impression takers to adjusting something that doesn't feel right, to making you feel as though you are part of a family. If there's any doubt in your mind that Aspen dental is anything more than a specialist office put that thinking aside. The front desk scheduling was amazing they had appointments available in a very reasonable amount of time sometimes within the same week. The billing department is in the same building and all I can tell you is that when they gave me the quote I almost fell off my chair, because it was literally so within my budget I could pay for an upper and lower denture right then and there and I have been complimented about how beautiful my teeth look. Everyone thinks they're real. So if you've been through a dramatic incident with a dentist, or a traumatic incident in an accident and you need some TLC please call Aspen dental. I thank them all for their kindness, tenderness, and dedication to their jobs.
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November 2023 by Daniella Morehead
Aspen Dental was so quick I was in and out less than a hour with all my problems listed a price and a payment plan with no insurance!! They are amazing Specially Sharlie she and the team were so amazing in helping me understand everything !!
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November 2023 by G
Nice clean facilite, friendly staff. Nice and upfront with procedures needed, and helpful working with my Insurance company to get the most out of my benefits. I Highly recommend this office.
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October 2023 by Tasha Holscher
The staff is always friendly and they are always willing to answer questions. They work really hard to make every kind of procedure they provide is as painless as possible. They make sure the customer is completely informed of the cost before they do they do the work so it is not a huge shock.
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October 2023 by Beverly Woodburn
I had an emergency, went to Aspen Dental without an appointment and they found out that I was covered with my insurance. I waited 25 minutes, then I was helped. Everyone was professional and friendly. My experience was good.
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September 2023 by Tom Morehouse
I made a 6pm appointment for a checkup, which has always included a cleaning. I arrived early. They started with me on time. During the checkup they advised some extra work I would need. I understood the extra work would require another appointment. They had not done the cleaning yet. They walked me to the counter to check out. I inquired about the cleaning and they told me there was no time to do that before they closed. So that would have to be done another time. This has never happened to me at other Aspen Dental locations. They never said anything about no cleaning when I made or confirmed the appointment. It would not even occur to me that I would need another appointment to get a cleaning separate from the checkup. Poor communication on their part.
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September 2023 by Emmy Chanphouang
The dentists and dental assistants and hygienist were nice but when it came to the lady doing the dental plan for me talking about payments. She wasn’t very nice? I made a joke and she didn’t laugh so i felt a bit uncomfortable with her by the end of my appointment here. Idk if it was because she didnt like me or just didnt have a good day but as a patient it was my coping mechanism to make a joke about myself even though it was embarrassing and her reaction pretty much made me feel worse and unwelcome.
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September 2023 by MD “Mage”
Dr. Yeonjoo Kim, the worst dentist that I've ever seen, had very unethical behavior and tried to charge me with a lot of non-evidence-based services. Also tried to sell me an overpriced Oral-B toothbrush during the appointment. When I refused it, she refused to provide any service for me. Didn't answer any of my questions. But they sent their claim for it
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August 2023 by Jim Van Namen
Been a patient here for over 12years. Dr Taz is amazing. I have gone to other dental offices but the care I received here makes it worth the drive to continue to come here. I’m a patient for life.
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June 2023 by Jessica Chapman
I did get a call a few months ago after I left a review and they did fix half of my issue but months later I’m still waiting on the other half of my issue which is switch me to a intrust free plan and also waiting on my 20 % off refund for being new. I’m kinda getting annoyed I’ve paid I trust on more then I should when I was over charged. And was told months ago they would switch me, I don’t have enough free time to keep calling.
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June 2023 by Juztin Sane
Nobody answers the phone. I have left 3 messages regarding my dental insurance needing xrays. Now my temporary bridge broke and I still can't get ahold of them. I called the emergency line and left my number with them. I have yet to get a call back from the emergency line. I am canceling all my further appointments with them besides the permannt bridge as it is already in motion. Time to find a new dentist. They also advertise being open on Saturdays. I've had 5 visits with them and requested Saturdays. They never have anything open even when I say I'm willing to wait. Stay away from this place
