Art Supplies near Buford, GA

“May 17 update:
Impressed with customer service rep. Dena. She represented the store and took the initiative to file a formal complaint for me. I will be credited the 40% discount posted. I wish all companies would empower there employees. You have restored my faith in customer service. THANK YOU !!!

Very disappointed- went to shop for crafts for the grandchildren and saw sign by puzzle for 40% of all puzzles, so I picked up 2. When I got home noticed I did not receive the discount so used the “ contact us” on website.
Confusion about store signage- it stated all puzzles 40% off
Received an email stating that ……

Thank you for taking the time to contact us. I apologize for any confusion surrounding our store signage. I show that the discount was not applied because puzzles are not on sale this week, they were on sale last week and typically alternates weeks. If the item goes on sale next week, you are welcome to return the item to the store along with your receipt for a price adjustment.

Thank you for shopping with us. If you need anything else, please feel free to contact us.

Have a good day.”

“I bought the social skill picture book to understand and help my five years old son. This book has been very helpful and made a huge difference in my kids’ behavior and skills. Highly recommended!”

“Friday afternoon on 1/19. The associate at the fabric cutting counter was wonderful. Friendly and still professional. Very helpful, too. Great experience at JoAnn Fabrics today.”