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February 2024 by Chessie Dominguez
Very nice and helpful staff
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January 2024 by Marjorie Mathieu
Not enough staff. Waited quite a while for assistance.
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January 2024 by donna Bennett
Love that NKGC has a partnership here. My daughter is allowed give everyone some attention. She loves all the animals.
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January 2024 by agmanb75
How could you not love PetSmart?!? I've visited in different states, and they're all good. This one in Brunswick has an association with a non-profit organization to find furever homes for cats and while it's hard to see them and not take them home, it's comforting to know they will get great homes. PetSmart is great to share this space and having a friendly and warm environment.
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January 2024 by Dell King
Went in a few times on Tuesday and when I checked out, I ask to receive the 10% discount and was denied by the cashier who said that it was for the military. I told her that I’d check to make sure that it was still given before I dropped my dog off and again she said, No! After thinking about this recurring incident I called on this (Wednesday) morning and spoke to the Manager on duty and was told it was the grooming department’s responsibility to put the 10% discount on the checkout paper because the cashier doesn’t know (PETSMART) about it! She also said that she would tell the grooming manager to remind the new employees to write the discount percentage on the checkout paper. I’ve been going there for over 10 years and the groomers have never put the 10% on the papers because the (PETSMART EMPLOYEE) cashier was aware of the discounts given. Petsmart needs to stop passing the buck and own up to the training oversight of the new hires!
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December 2023 by Gill Hurst
This place will never touch another one of my pets.
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December 2023 by Jennifer Blanton
Always a pleasant place to visit! Staff very helpful!
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December 2023 by Stuart Freidus
Always a good time
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November 2023 by Dereck Evans
Great store very helpful staff..
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November 2023 by Denise Smoak
3 things out of stock on shelves. Went to Walmart
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October 2023 by C McGill
Bought 100 rosy red minnows, needless to say after my trip from this store then home, the 100 minnows put into 1 bag together, almost all died. All but 2. My husband asked me to pick these up for him, and I should of went with my instincts that umm wait , they're all in one bag? But when the cashier rang my ridiculously small bag of way too many fish in with my best friend's dog treats that was in front of me, and we didn't realize till she'd already swiped her card and paid for it, I'll admit I was more worried about paying her back for the 20$ worth of wish she unknowingly paid for. So that thought left my mind, till I got to my car and seen they were all pretty much dead. Husbands 1st question is how?, then wait they're all in 1 bag? Why would they do that? That's not enough oxygen!! But yeah, that's my experience, won't be back, and extremely angry over these unnecessary deaths when the employees should be more knowledgeable.
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October 2023 by Darren king _
Good store and good selection. Ok, price, but they will price match their own online prices, which is nice. Store has been clean and tidy every time I've been. Wish they were more consistent when they have live animals, but due to breeding times, i dont hold it against them.
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October 2023 by Katina Newkirk
I'm a volunteer for nkgc and I love pet smart. They are amazing. I look forward to my visit each week. So much love in that place.
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September 2023 by Henry Aldridge
I took my 2 dogs to get haircuts one dog had a great haircut, the other dog Got a terrible haircut. 2 different Groomers gave them haircuts There should have been some consistency.
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September 2023 by S.C. S
always a fun place to shop for cat toys and window shop for snakes!