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June 2024 by Emily Porterfield
There is never not a line of at least 7 people and always only one person at the register. No self checkout. Employees move in slow motion
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June 2024 by Berjonia Marie
I literally just came from this Walgreens to do a pickup order. Fahad or Farad, I don't remember the exact spelling of his name, but his name tag stated pharmacy tech.. He was super rude and clearly not having a good day. He was the cashier on register, and I showed him my name for the order like he requested and he told me I was at the wrong address.. Embarrassing me in front of customers. I went to my car and double checked, I was in fact at the right address. I went up to him once again, he magically found my order. I told him "thank you, have a great day!", no response. He didn't even greet me when I initially walked up. Very rude, and I would never want someone like that handling my medications either. Horrible customer service experience.
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May 2024 by Niah Fulford
Needed a midday snack, so I went next door to Walgreens to grab some cookies. I got Oreos, Lorna Doone & Wafers, as you can see the label says 3/$5. When I get to the register, the wafers don't ring up the sale price. Manager Jolly is called to the front. She proceeds to tell me the sale is for Nabisco obviously, and these are Keebler. Ma'am I know the difference however your store tag is placed in front of these right in front of the counter so it is not my fault and you should honor what the tag says. She continues to attempt to explain what I should have done by getting three of the same brand instead of stating as a Manager it was their mistake they apologize and will honor the tag and even say thank you for bringing it to their attention. But it took like 5 unnecessary minutes for her to correct the transaction so I could pay and leave. Damn I wish a CVS had been across the street bc I would have gotten my stuff there. I so didn't appreciate the back and forth that Jolly, shift, or store manager, whatever her title is had with me bc this could have been resolved much faster. I didn't want to get loud, but I be damn if you gonna try to educate me on the difference between Keebler and Nabisco, like two brands can't be combined on a sale. GTFOH she needs to do some retraining when correcting customer issues.
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February 2024 by Arian Smith
The customer service here is dreadful. I bought magazines for a project (the project ended up being cancelled) at a Walgreens far away (not in my city) so went to return them here a month and a half later, and the woman working up front gave me attitude and was horribly rude. Unfortunately I’ll have to go to a different Walgreens with my receipt and unopened magazines seeking a return. Ridiculous. What has happened to customer service in a CHAIN pharmacy giving me attitude for a viable return?
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January 2024 by Megan Finnerty
If I could give this pharmacy NEGATIVE 5 stars I would. With the exception of Cindy, who is excellent, the other pharmacist and employees back there are ignorant, rude, and LAZY. Run don’t walk to Publix.
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December 2023 by Barbara R.
The pharmacy is empty. My prescription is not ready and the pharmacy says it will be ready in about 30 minutes! The antibiotic comes in a packet- no measuring, no counting pills. No wonder there is no one here- go somewhere else!
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December 2023 by Clare H.
I was put on hold for 24 minutes trying to get hold of the pharmacy as my covid meds that the doctor called in 5 hours ago were still not ready for pick up. I'm feeling pretty rough here but after 24 minutes holding they just hung up on me, NEVER will I use this location again.
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October 2023 by A D
Parking SUCKS!
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October 2023 by Alma Garcia
TERRIBLE PHARMACY! The worst yet. I was waiting to get a flu shot with my kids and they made me wait a whole hour just to say they didn’t take my insurance… ridiculous. I’ve been to other locations and they’ve taken my insurance with no problem. Very disappointed in the lack of communication and customer service. They have no patience with their customers either.
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September 2023 by Nithya Rao
DO NOT COME TO THIS LOCATION FOR A COVID VACCINE!!!!Waited over an hour to get a covid vaccine. There were 4 people in front of me. They said they’ve been waiting for 1-2 hours. I left after an hour, without a covid shot. The staff said it’s because the pharmacist has to fill prescriptions and do vaccines. Well hire more pharmacists? Idk staff more people on a Saturday???It’s a busy location in Brookhaven. I would hope you would have enough brains to staff the pharmacy to handle big crowds especially for a new Covid booster. JFC.I went to Sam’s club, and got my Covid shot in 15 mins. SMH.
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September 2023 by Sarah Blake
Pharmacy worker was very rude and they would not do walk in flu vaccine appointments even though the Walgreens website states that they do. It seemed like they just did not want to bother with the work that it would take to do the vaccine. I will not be giving them anymore of my business.
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September 2023 by My Names T.
I came into this store 3 TIMES IN A ROW THIS MORNING & ALL 3 ORDERS WERE WRONG ! I specified exactly what I wanted changed & the cashier said some remarks making fun of me & proceeded to keep messing up on the orders
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September 2023 by Tad L.
I do not recommend this pharmacy unless you are bored and enjoy standing in line watching an arrogant pharmacist show off while a staff of 10 manages to not pay attention to customers.
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September 2023 by Tre They Topic
China from Walgreens has the BEST customer service. She was attentive, really nice, and extremely helpful.. 10/10!!
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July 2023 by Lin Davis
The worst service ever . The entire pharmacy staff should quit there jobs today . I will never return here . Would not fill my prescription even when the insurance company was on the phone . I’m glad I could keep my composure during this time. They assist who they want depending on the day .
