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“Professional Service. Customer comes first here and is well accommodated. Good Location for Brookhaven's finest community and all who enjoy kind, knowledgeable friendly mail service. They are also
Experts on Amazon. Amazon causes great frustration PERIOD.and they understand that and are patient and you are in good hands.with a good attitude for fine service.
I always leave here knowing my mail business is in Honest and Reliable Hands.and seriously Great Customer service deserves 5 Stars.”
“Haven was so kind and helpful!
Busy Christmas time of the year for shipping, yet she was all smiles and helped me with my shipment.
Thank you Haven!”
“Daniel was very kind and quick with helping get my papers notarized and shipped! We were informed of the uhaul trucks they have too, which came in handy since we are moving soon! Great customer service and definitely will be back!”
“I came in today and Sam was an incredible help! I was nervous about shipping a valuable piece of camera gear across the country. He took time to walk me through all of my options in order to ensure that it safely arrived at its destination. I could not recommend this UPS location enough! Their team is quick, knowledgeable , and kind to work with!”
“This place is an awesome one stop shop for any shipping needs! Way quicker than the Post Office. You just walk in and have the option of UPS, FedEx, USPS, DHL, etc. It’s user friendly to be able to compare pricing and delivery times between all the options. Brandy and Sam are great!”
“I am so very impressed with this store. I have one business day off a week and it hard to get to the nearest UPS Store. My gps took me passed this particular store and when I did finally founded it, it was closed the man or men inside allow me to come in and get my business taken care of. I will come to this store wish is located in Taco Hill Shopping Center.I am Eternally grateful thanks so much”
“Fantastic and super quick service! This was my first time printing anything, and they were incredibly helpful - even able to accommodate my same day request! I’ll definitely be back for all my future printing needs!”
“Jaden helped me today and I want to say I honestly appreciate his patience. I was a little agitated and he didn’t let that interfere with doing his job and the way he spoke to me. I’ve come here plenty of times and the people working here are always friendly and polite. Thank you!”
“Okay UPS is never fun but this location is. I usually go right after hitting up the Trader Joe’s in the same shopping center. I always get helped out by Muhammad. I know he sees a lot of people in a day, but he always remembers me and my box number and helps me out. Love this place (as much as anyone can love a mailing center lol)”
“I was there, talking about DHL service to see if I could do that, Steve was good at his work and answered all my questions however the store hours were to 6 pm but he stayed with me and he is really positive and professional”
“Love this location! There was a long line today and the store associates were so kind to everyone and so helpful. They make a typically stressful situation much better!”
“They are extremely friendly and transparent and NOT Greedy! Example, I have taken Nike returns to this location and Nike wants you to print the return label at the UPS store and it’s free returns for Nike members and this store prints that out and doesn’t charge me anything and is so friendly and they take care of that return. Now, if I go to the Johns Creek location by Publix and the Indians that work there they will charge me $1.67 for that same label because they nickel and dime you and they are rude as hell so here’s the difference.”
“LOVE this store!! They are the best! The staff is so friendly and helpful. Derrick was wonderful and his customer service also comes with jokes! lol I highly recommend this store for your shipping needs!”
“I went into the store without completely preparing the package to be shipped. The executive first helped me get an estimated cost to ship it to my destination. I then was guided to select the appropriate envelope for my package and also helped by the executive to seal it for me. Overall it was a seamless experience with the shipping process and I would recommend everyone to use their services.”
“Craigan is the manager and is so helpful and a delight to work with! He took care of me and the other times i’ve come here, its always been pleasant, and efficient!”
“Drop and ship packages and mail there on a regular basis. It is a small Black owned business now competing with Walgreens who want their business too I prefer to deal with to keep small community based owner business open and people with jobs in the community.”
“Kenneth and the staff are amazing! They made my package experiences so much better, making me actually look forward to it. Although i will no longer be doing business with them since I'm moving out of state, I highly recommend their services!!”
“Mrs. Lorisa,Is Amazing! I have been handling my Business needs with her for years. She has and displayed Great Communication skills, is very welcoming and extremely dependable. Pack to ship is the perfect choice for all your needs as they are a one stop Shop!”
“I was introduced here by friends. Even though it's a bit far from home, I still want to try the service. Really very satisfied. I asked you to weigh multiple items separately. You didn't get upset but were very enthusiastic to help - unlike some previous services I sent, which were very annoying.This will definitely be my regular shipping place.”
“I have a small online store so I'm here often. They are always friendly, if there is a line it usually goes pretty fast. I'm always in and out in a minute. I like this location”
“First time at the Clarkeston FedEx location! The customer service was superb! I think ? the young man that helped me went out his way to give great customer service!! He helped me with loading and uploading my merchandise!! I definitely would go back again!”
“My first visit here today but it won’t be my last. Discovered this little post office by chance but found it compact, convenient, and quick. Everything the main USPS facility in Decatur is not.”
“Kind, asks the right questions, provides feedback that’s consistent to services, soft talking. All members on any day but especially on 11.5.24 at close to closing 7:21pm. Great sense of humor of staff - felt safe doing business.”
“Just want to shout out Michael at this location. He helped me get a book proof printed in a pinch and was just awesome all around. I don’t know if he is a part of leadership at this store, but he should be.”
“I was accidentally rude to an employee who was a Dallas Cowboys fan. my tone of voice was alot harsher then I meant it to be and I just wanted to say im sorry to her. Dallas sucks but the customer service at this location is wonderful. everyone was so nice, knowledgeable, and professional.”
“Exceptional Service from Adil and Hemal at UPS
I recently had the pleasure of working with Adil and Hemal at a UPS location, and I am thrilled to share my outstanding experience. Their service went above and beyond my expectations.
From the moment I arrived, Adil and Hemal were incredibly helpful and attentive. They made the shipping process smooth and stress-free, taking the time to ensure that all my needs were met. Their professionalism and dedication to providing excellent customer service were evident in every interaction.
Adil and Hemal’s willingness to assist, their patience in answering all my questions, and their thorough attention to detail truly set them apart. They made what could have been a complicated process feel effortless and enjoyable.”
“I was suppose to do this review months ago. I won't dwell on the issue but highlight the positive experience with Khadijah, store clerk. She was very polite and helpful!”
“The employees at this UPS store went out of their way to help me when my former employer tried to accuse me of stealing company property. They found a way to track down the package and then provided me with several different ways to document the exact dates it was sent and received. I rarely get service like this with shipping companies. 10/10”
“I love returning items to this location, easy in easy out. It's helps that I work not ten minutes away. The great thing about Whole Foods your return shows up in the system in most cases within 30 minutes and you don't have to package it.”
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“Love the UPS store. But next time when y’all close, please put a sign in your window letting the public know that you’re gonna close for two days we would appreciate that.”