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December 2023 by Aunt Angie
Don't bother calling for repairGuy said he would show up at 9 Monday when we called ThursdayNothing at 9 or 10 told husband he was 20 minutes awayAt 11 he told me he had a flat tireAt noon he would no longer take either of our callsCall BG Appliances in Carrollton they were here in 15 minutes and did the simple repair without issues
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August 2023 by patricia mcmillan
Was not impressed. They don't deliver and they don't haul off older appliances.
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July 2023 by dylan_g1132 grizzard
Told him I needed a refrigerator, asked if he did any trades he said yeah what kind of car do you have I said no I am not trading a car for a refrigerator I have a stove he said no I wouldn't be interested in that. He must think a lot of his used appliances to think I would trade a car for one. SMH.
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April 2023 by Yasini Salimu
I was thrilled with the appliance repair service! The technician arrived promptly and quickly identified the problem. My old machine is now running better than ever, thanks to their swift workmanship and exceptional customer care. Highly recommend this team for all your home maintenance needs!
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April 2023 by Jason Dillard
the best guy ever... see Mike before ever going to a over priced high end store.. not only does he stand behind his product he stands on them... lol
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March 2023 by Alice Story
Well...Old story. My dryer died, and I need another one. So... I stopped at the first place I saw. The young fella that helped me was the most helpful and showed me a dryer that was good, clean, and very reasonable. Great people!!
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January 2023 by Evelyn Blue
Owner is always nice and friendly.usually has what I need but if he doesn't he tries to find it.i have bought several things from here over the years.Defenitly recommend.
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January 2023 by Tonya West
He has never let my family down... when we get something from him it always works.
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January 2023 by Hallamacar
Horrible customer service. My friend purchased a washer from him that was broken. He promised to get it fixed but a month later, and he still hasnt come to fix it. My friend kept getting the run around after a few calls, and now he doesnt even answer her calls. I tried calling on my number and he picked up immediately lol. This guy is a disgrace to the community and a horrible business owner. Hopefully the recent string of bad reviews will kill his business or force him to him change his attitude and business practices
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January 2022 by Barry “Paw Paw” Plunkett
Best Sears home town store. All different size fridges washer and dryers everything you need to buy the best Kenwood appliances. Sales people in the store were very nice very well-educated on all of their products they had in store to sell would highly recommend to any friend or family to shop at this store.
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January 2022 by Erica Wright
Have bought several items from here. Nice guy, seems very knowledgeable and really tries to help you. Appliances are reconditioned, good prices and decent selection.
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January 2022 by bobby biggs
I’ve dealt with him due years always a great deal but I just got a fridge from him he says worked and was like new but the freezer seems to work ok but the fridge part not so much, I hope he’ll fix this
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January 2022 by Preston Harper
i bought a washer and dryer from him , got home with it and the washing machine was leaking , went right back up there and he said send him the model # and serial # and he would order the part , i even told him if he would get the part i would fix it myself the door seal had a tear in it , he has dodged me for 3 weeks , will not answer the phone or return calls , this guy is a crook and i would not buy anything from him ! karma will bite him
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January 2022 by j copeland
DO NOT SHOP HERE! I purchased a washer and dryer set from them and called them numerous times to let them know that I was having problems with the washer. They told me that they would send someone out to fix the washer but no one ever showed, so I called 20+ times for a whole week and no one answered. I called them using a different phone number and they answered on the first ring.The owner said that he would be out to fix it but never showed. I called again and he stopped answering my phone calls. He lied and said that he came by to fix it but I have a ring camera and I know he didn’t come. THE OWNER HAS HORRIBLE CUSTOMER SERVICE! One of his employees told me that someone returned the washer that I have because it wasn’t working. I AM VERY DISSATISFIED WITH THIS PURCHASE!!!!!!!!!
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January 2022 by Cathy Van Zandt
Bought a side-by-side refrigerator When it finally got delivered Without any phone calls. Got it in hooked it up. Started leaking around water dispenser. Ice maker was a solid peice of ice. Mike said he would someone call to set up a time to come fix it. Called 2x more still not fixed and he will not answer my calls or return them. Don't do business with this guy. Also he isn't at the shop during hours it says you have to for him to come in.