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December 2023 by Amber
If I could give zero stars I would. We were seen in July, given a prescription and ordered glasses. We were also given a referral to a specialist. The specialist then gave us a new prescription and said the one we had was way wrong. We call to change the order for the glasses to the new prescription and they said no problem at all. They'll be here in two weeks. Two weeks came and went. On the 4th week we received the glasses. They were wrong and weren't shaves with the extras we paid for. Okay, no problem with me mistakes happen. We send them back. A few weeks later (it's late August my then) we received the right prescription but not shaved with the extras we paid for. Okay, one more try. Several more weeks pass and we get the wrong glasses again. At this point I just asked for a full refund. The manager says okay, I'm so sorry. You'll receive a check in two weeks etc. I am still friendly but express that I'm a little disappointed but it's solved (I thought) so I was okay with it. It is now December 7th. We have called about 10 times. Called corporate multiple times and everything. STILL NO REFUND. $200 wasted on this. My daughter HAS to have glasses in order to see. I am very irritated and concerned for others who trust this place. I do not recommend!!
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November 2023 by Christopher Price
Everyone, and I mean everyone, was professional, convivial, and genuinely concerned with providing the best service possible while keeping my budgetary constraints in mind.Dr. Babalola was consistently genial even when he had some potentially bad news to relay.... and I REALLY appreciated that!
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November 2023 by Mary Kathryn Lambert
The absolute worst experience I would give it 0 stars if I could. Made an appointment 2 months in advance and the day of when I get there the guy tells me I didn't confirm the appointment when they called the day before after 5pm. I had zero missed calls and I had already confirmed twice through the text messages and once through the email. So now we have to confirm appointments 4 times which makes total sense. Will not be going back. ?
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November 2023 by Marcy Glaze
BROOKE IS AWESOME IN EVERY WAY!!!! She went beyond to help me this morning and because of her service and kindness this is what businesses are made of!!!! Thank you so much BROOKE!!!!
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October 2023 by Angela Ashworth
My Eye Doctor, formally Bremen Eye Clinic in Bremen, GA is awful. I’ve been dealing with trying to get the correct contact lenses ordered for 2 months. I’m constantly put on hold, my messages are never returned or when I finally do get someone it’s as if they don’t remember talking to me. I’ve tried 6 different trial lenses because they never seem to have what i need in stock. I’m over it! After i at least get a few contacts besides trials ordered I will be finding a new doctor. I like Dr. Cowart as a person and have never had these issues until he became affiliated with My Eye Doctor. Now they are extremely short staffed and their customer service is terrible. I have actually recommended my friends to go there in the past but now I am about to dispute my credit card charges and find myself a new eye doctor. It should not take me two months to get contact lenses ordered. Now they’re simply ignoring my phone calls and / hanging up on me after 1-2 rings.
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October 2023 by Andrea Gable
I was extremely pleased with how well my visit went with Dr. Cowart. He checked my eyes for hereditary diseases and fit me in the perfect contact to see close up. I don’t have to keep up with reading glasses anymore. I couldn’t be happier.
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August 2023 by Tiana Finney
I love this place! The Dr. Is awesome and the staff is great. My experience going to an eye doctor has never been so wonderful. I love how happy and energic Heather W. Is. She definitely brings life to the office. I would recommend this office to everyone.
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June 2023 by Angela Vinson
It was our first time here. The experience was great! From Dr. B to the staff, everyone was so nice and professional. Dr. B was extremely thorough with the exam. I highly recommend this establishment.
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June 2023 by Mikki Shadinger
Why is there not a zero star rating? Came to my sisters appointment in case she couldn't drive back. Appointment at 2:40, it is now 4:44. Still sitting in the car, Why make an appointment? This is absurd and ridiculous on all levels. Get it together, I would not recommend this place to anyone,
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May 2023 by Mr Red Panda
Very charismatic employees. They are knowledgeable and seem to really care about their patients. Very nice people. They even use the newer photo technology to more accurately help you with your eye needs.
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May 2023 by Avery Ray 2004
They make you feel welcomed and the staff is amazing. Trish and Brooke where really nice and friendly. So was Dr Babalola
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April 2023 by holly Staton
From the moment I stepped in to I left ot was a very warm and friendly place. Very Family oriented atmosphere. The two techs Brooke and Trish were very friendly and nice. We had good conversation and laughs. Dr Cowart was very professional but also very down to earth.I definitely recommend going to see them for your eyes
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April 2023 by Phillip turner
had a great experience with Trish and dr Cowart. cant remember the name of the employee that helped me with my frames but she was great too. all round good visit. highly recommend.
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March 2023 by Lekish Ackey
Ms Trish was so sweet and kind and explained everything to me about my visit.Also Dr. Cowart was so kind and took his time with my eye visit. Everyone I came in contact with today visit was nice and kind and definitely will recommend people to come to MyeyeDr. In Bremen Ga
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February 2023 by Andy Holland
Brooke and Trish were very professional, courteous and excellent to work with. They went above and beyond to make me comfortable for my dilation. Dr Cowart was gentle and patient with me while working through the exam for the right prescription. Highly recommend MyEyeDr in Bremen. Always a pleasure!
