Publix Pharmacy at The Vineyards is a pharmacy that has been serving the community for over 15 years. The staff is generally described as great, friendly, and attentive to customers' needs. However, some customers have reported encountering issues with certain staff members who display a poor attitude and are rude when addressing customer concerns. One customer had a negative experience where an employee refused to check if their discount card could be used to save on a prescription, despite the customer explaining that the card was provided by their insurance and had been used successfully at the same location in the past. The employee dismissed the customer's request and even accused them of not telling the truth, until a manager intervened and confirmed that the card had indeed been used for a discount previously. Despite this isolated incident, the majority of reviews praise the pharmacy's overall service and the positive interactions with the staff. Customers appreciate the availability of BOGO deals and look forward to the opening of a new, larger two-story location in the near future. Publix Pharmacy at The Vineyards is generally recommended as a great place to take care of your health needs.
I’ve been a patron at Publix stores for over 30 years and have never been treated so rudely as I was today. I went to pick up my prescription this afternoon and asked the man at the counter if I was in network as I went to hand him my card. He just glanced down at my hand and back up at me and said”name?”. I told... read full comment
July 2023
I’ve been using this pharmacy for over 15 years. The staff is great and they have kept up with my needs and those of my family. This is a great place to take care of your health needs. Highly recommended.
August 2022
They have friendly employees working here. BOGO deals are the best. They are building a new two story location next door in the near future.
