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“Steven provided great patience and detail on the services State Farm offered. He worked with me and my needs to make sure I was covered even if I was not 100% on what i needed. I appreciate his expertise and knowledge and efficiency on getting my auto, home and even life insurance all together!”
“My old car was ensured with Mr. Pruitt 's agency for so many years, he has helped me in different ways. Lately I found myself in the process of a new car - that make me feel confused about the legal stuff and insurance procedures. His staff treated me with tact and they gave me all the explanations I was needing.I work at the Customer Service field as well, definitely they did and awesome job ; with somebody as difficult as I can be...?”
“Kayley Pineda was a Godsend I never knew ac ceptancewas down here behind Wendy’s . I just happened to turn down the road Best turn I ever made was about to lose my insurance because it was so expensive all I can say to her is I wish there were millions of people like her .Thank-you ! She saved me so much money if I could dance I would have! Need help go see Kayley especially if you are a senior I highly recommend her. 10stars”
“My experience was great, my agent Brett was great, I had spoken with him months before I actually began the process, and when I called back to get the Insurance he was the same professional person, he even remembered my name and what it was that I wanted, that was nice because he showed that he really concerned about your needs, So thank you Brett from Allstate.”
“I have been dealing with this insurance company for more than several years now and they have definitely been there helping us during bad times and are quick to respond when they are needed. I love the people who work here and I don't foresee ever switching. My family is an extremely faithful bunch to this insurance company. I would definitely recommend them to anyone who ever inquired.”
“Eric Jackson is such a wonderful person to have in the community. I don't even use State Farm but know Eric and called to ask him some insurance questions and he has been so helpful and patient. If he doesn't know the answer, he will find out. One suggestion he made saved us thousands of dollars. If you want a hometown, friendly person who will build a long time relationship, look no further than Rick Jackson - State Farm Insurance.”
“Can’t say enough good words about the attention, customer service and responsiveness of this agency. We have both auto and home and are very pleased with rates as well.”
“It was an amazing and enlightening experience with Richard. He was able to teach me and my wife a lot about finances. He took the time to answer all of my questions and concerns. I feel a lot better about the future ahead.”
“I had moved policies from another SF agency to Howard Hardaway's office. At the prior agent's office, it became clear for some time that vm tended to answer calls. Rarely people. It was always leave a vm & they'd call back. My experience had been that follow up at times was lacking; so I moved to change agents.Having been in the business for a lifetime, service imo, is paramount in insurance. Especially if you're a layperson; as most folks don't understand the language unless you're in the business. At Mr. Hardaway's office, it was clear that service was of the utmost concern. We scheduled an appointment at their invitation & Mr. Hardaway sat down with my husband & I, reviewed our policies to make certain all info was accurate, coverages/ limits were adequate. ( The policies were each outlined in an easy to read binder they made for our review, as well as a notebook & pen should I need to make notations.) We decided that we would rewrite, another policy we allowed to cancel months earlier at renewal & completed the necessary info with Christie, who followed up with us later in the day. ( We were introduced to staff members/ agents Christie, who's follow-up in tracking our policies transfer - which took some time for some reason - was amazing. Met Destiny who was pleasant & seemed terrific as well.)Would I recommend this agent for your personal lines insurance needs! Absolutely! Perhaps I am " old school," but having worked both sides of the fence as an agent/ Account manager on the agency side ( captive & independent) and as a commercial marine underwriter; spanning an almost 40 year career in the field, to me the importance of service is where the "rubber hits the road" in this business. And my impression was that Mr. Hardaway is an agent who's in his office working, more than out; which is an anomaly in this day & age. This is an office, where servicing their clientele overrides anything else. And it's been my experience when service is important, the sales & referrals will come. You'll WANT this office to handle all your insurance needs!”
“We are long time customer with Paul and he always great with the quote and overall experience is nice I would recommend this Farmer's Insurance facility to anyone who wants great customer service and great auto insurance thanks Paul and team.”
“I've been with signature insurance almost 30 years Sean is great and wonderful I will not change anything in the world I recommend them to anybody and Sean always goes above and beyond to help me out everybody in the winder office is great and caring they make you feel like family”
“Great service and we would definitely use this State Farm agency if we ever are disappointed in our current insurance provider! Highly recommend Deb Mannie & her team!”
“Mike and his team really care about their customers. I have always had a knowledgeable staff and speedy service if needed. I am so happy that I have trusted this agency with my home and auto insurance. Thanks Mike!”
“Very professional and pleasant to work with. Jason has been my agent for about 6 years now and I have not once had an issue with him or his staff. Highly recommend!”
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“I recently transfered to Cindy Phillips State Farm Office from the "Awesome work with your customer" Jeff Glover's State Farm Office. And believe it or not this place is breath taking a long with the customer service and hospitality . Cindy Phillips has created a atmosphere of home life work life.Helping the customer feel, as though they are visiting a really close friend, who will help you in your time of need.”