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August 2023 by Franki Brown
Arranged to pick up a uhaul truck during business hours bc of the reviews on mobile pickup. Internet was down so I had to do mobile pickup anyway. Cell service is horrible at this location. It took forever to check in. Check out was easier thankfully. I would use this location again solely based on location/convenience only.
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June 2023 by Tiffany Blodgett
Gentlemen seemed to not be in the best mood and wasn't very polite. Our rental had been transferred to that location and was very curt about it not being on his screen. We were only following the directions we had been given and he seemed as we were inconveniencing him. Tried to close before the listed time. Just wasn't a pleasant experience over all. Considering we had just picked up a truck from down the street, the experiences were vastly different.
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November 2022 by t harmon
Nice gentleman that runs the business.
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May 2022 by Chris Kurhanewicz
Great place to store your cars or belongings. The owner mike is a stand up guy!
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September 2021 by Shane B.
So 3 weeks ago I moved to the area and chose to return the truck and trailer that I rented out of South Carolina to this location. I returned them after hours and they were checked in the next day. I was guaranteed a refund of my deposits on both truck and trailer per uhaul, I received an email with statements for both units from this location but showed only a refund for trailer and not truck. Said refunds were payed out in cash to me and was closed, I never received cash... refunds was supposed to be directed to my card that was placed on file to reserve truck and trailer. I called this location and even came by but they are never opened more then 1 day a week. It took me 3 weeks of getting the run around, neither managers Mike or Shawn would call me back. Shawn was the one who closed out the account as a cash payment then refused to talk to me and I'm assuming he is the one who put the cash in his pocket and thought that he could get away with screwing me out of my money. On 9/20 I finally called U-Haul corporate and they went 1 step above this locations poor management and contacted the field manager Thomas. He called me back same day pulled up my file corrected the payments so I received deposits for both truck and trailer directly to my bank account the same day. Thank you Thomas for picking up the slack and poor management of Braselton mini storage! So in closing do not I repeat do not do business with Braselton mini storage, they will rip you off take your money and then ignore you like it never even happened.
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June 2021 by Galen Ginn
5 stars really just aren’t enough. I don’t think I’ve ever gone out of my way to write a review for any business but I had to make sure everyone knows that if you need a uhaul, THIS is the place to get it. Specifically, from Grady. He was helpful, smart, prompt, and most importantly, kind. Literally the sweetest kid with such a good work ethic and personable demeanor.
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May 2021 by charmayne waldrip
My brother-in-law picked up and returned the truck and furniture dolly with no problems. The move was quick with the 20 ft truck and everything went well. This is the way to move. Thanks.
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May 2021 by Noah Munn
Great place and great people.
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February 2020 by Peggy Davis
They are blocking the entrance to the mini storage because the gate is broken so when they close at 5:00 pm you can not access your unit I have been their for the past 4 days and there is a U-Haul parked in the entrance so no one can get through we need access to our unit more than 10am to 5Pm
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February 2020 by Peggy Clanton-Davis
Let people actually have access to their units
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November 2019 by Taylor Cowart
The owner of BMS is phenomenal! They made a very stressful process, so much easier. I would highly recommend this establishment to anyone in need of locally owned storage!!
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November 2019 by SENS Support
Very friendly staff and reasonable prices!!
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August 2019 by Nena Rotthoff
Giving you guys just 5 stars isn't enough!!! This place has provided excellent service, good customer support, trustworthy, and very convenient. Thank you for all you do.
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August 2019 by Cari Bray- Pitts
Prices are way too high & around Christmas of last year, everything in my storage unit... everything I own...was covered in Rat Feces!! They apologized to me & offered me one month of free rent but then when it was time for my free month's rent, the owner completely denied that she had told me that & only gave me a tiny discount...AND didn't even offer whatsoever to either clean the Rat Feces off of EVERYTHING I OWN or to help pay for it all to be cleaned. But when I say Rat Feces...I don't mean just a few...I mean, it was EVERYWHERE....The rats had apparently even burrowed inside of my belongings & there was so much feces that the rats had even spread the feces all over most of my belongings so that I just had to throw away most of my stuff. Yes, in the paperwork I signed to rent the unit, it does say that they are not responsible for any damages that occur but that is just BAD BUSINESS
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June 2019 by J Ertley
These guys are awesome. We had a minor issue and the resolved problem quickly.
