Mountain Valley Motors, Inc. is a family-owned dealership known for its caring and friendly staff. Customers appreciate their willingness to help, even in challenging situations. One customer traveling out of state experienced exceptional service when their truck had a problem. The staff, especially Austin, went above and beyond by scheduling repairs, providing a loaner vehicle, and even returning calls on a day off to ensure the customer was taken care of quickly. This dedication helped the customer get back on the road promptly. Others have praised the dealership for their flexibility in helping customers with low credit, no down payments, and trade-ins, often working to find solutions even when other places turn people away. Salespeople like Andrew are highly recommended for their smooth, friendly, and helpful service, making the car-buying process easy and enjoyable. Customers have purchased new vehicles, including 2024 trucks and Jeeps, and report being very satisfied with their experience. However, some reviews mention issues with used cars, such as undisclosed damage and warranty concerns, which have caused disappointment. Despite this, the overall impression is that Mountain Valley Motors is a caring, helpful place that strives to meet customer needs and provide excellent service.
In 40 years of buying cars Tony Jay at Mountain Valley Motors in Blue Ridge is hands down the best salesman we have ever had the pleasure of working with. Great communication throughout the process and we are loving our new Jeep Rubicon. Highly recommend Tony and Mountain Valley.
December 2025
Tony jay was Great and very helpful mountain Valley letters is definitely a five star. I would definitely recommend for any one purchasing vehicles in the future.⭐️⭐️⭐️⭐️⭐️
November 2025
1st time at dealership from moving out of state. Had oil change snd rotation and Austin assisted from beginning to end. They seem very thorough and I appreciate him explaining that I had a tracker from the previous owner. My other dealership never mentioned it. Will use them for my dealership from now on. Thank you Austin... read full comment
