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January 2024 by Henry Grimes
Great service dept.
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January 2024 by Mark Bittner
Tractor was picked up as scheduled. There was communication through the repair process. Tractor was returned quickly. Now back to running great. Thank you
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January 2024 by Jim Crumbley
Communicated well...suprisingly inexpensive...HIGHLY recommended!
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November 2023 by Larry Farist
Had a confusing problem with my pto seal. They kept after it until they solved the problem
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November 2023 by David Smith
I have always purchased my landscaping equipment from Mason Tractor. I have been using them for over 30 years and the prices, service, and the people are always very great to work with. Topnotch customer service, and great company to rely on.
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November 2023 by AMRCC Council
Friendly, reliable service. Kept us informed. Would highly recommend.
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November 2023 by Brad Rose
Always great service at Mason Tractor!!!
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November 2023 by Randy Dockery
They were prompt. And did a good job
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November 2023 by Preston Born
Very knowledgeable and professional employees. Fees charged were reasonable
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November 2023 by Al Maxwell
My buy experience was great. Z421 is still under warranty & has a pedal switch safety lockout that fails all the time so I brought it in for that repair under warranty and an oil & filter change. Charged me $149.00 in labor.For warranty adjustments to a pedal, and a change of oil & filter. $149.00!Two qts oil was $20.30. Environmental fees, whatever that is, and shop supplies (for changing the oil?) came to $29.00! I was just astonished at these prices. I can take a Ford pickup to a FORD dealer for 5 qts of oil, a filter for a total of $49.95My total bill: $229.60. For OIL & FiLTER! $229.60
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November 2023 by rich schad
It's a great company with great people working there. Bought a chain saw and blower and they are awesome
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October 2023 by Berry Rankin
Very pleasant experience having my Stihl pole saw serviced. Needed a new carburetor and was completed same day.My experience with other small engine repair companies in the area over the years has not been a good one as I would be lucky to get my equipment back in a week or two. Since Mason Tractor only works on Stihl products, I would not consider buying anything but a Stihl in the future so that they could be my service provider.
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October 2023 by JDavid Correa
Great….
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October 2023 by Melvin Gray
I have bought three lawn mowers from Mason Tractor and the service with them has been outstanding. Mason Tractor continues to do quality work servicing my equipment. Update I have just bought my 4th lawn mower from Mason Tractor and Larry Mize has been the salesman each time and has done an outstanding job. What I like about the Kubota is, they last and the resale value is great. I just had to take my 781 in to have the HST pump replaced and now it performs great! How is a little bit disappointed because it took a month for them to repair the HST pump on my 781 zero turn I had just replaced the deck wheel mounts on my lawn mower and one of the mounts went bad and it's not covered under warranty but Mason tractor covered it because they had just put it on 3 months ago at no charge to me
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October 2023 by Michael Hensley
Mason Tractor service personnel were very personable, professional, and available. My purchase experience was excellent and more importantly, my service experience maintained my appreciation for the business.
