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July 2023 by Google user
If i could give a zero star rating i would . i’m absolutely baffled and upset at how i was treated . i’ve never had somebody get upset with me because i spoke up the first time and the man said he could fix it but did not fix anything. i simply wanted gel polish on my toes with an acrylic overlay on my big toes. he got upset with me after i said something the first time then when i was looking at them When he was polishing them i told him i didn’t like my big toes. he kept polishing them all then after he was done i reiterated that i did not like them and he got upset at me ran to grab the nail drill and drill off every toe. He cut my big toe and tried to cover over it with polish but i was still bleeding After he was done painfully drilling off the polish he told me i could go, while he was drilling i told him when it was starting to burn and pulled my toes back and he grabbed it back. I am highly upset, If he did not want to do it he should’ve got somebody else to, his polishing skills was horrible, the cuticles was flooded with polish, so now not only am i having to travel out of my way to find another shop that can fix my toes but i feel extremely disrespected.. Not only did i go in with decent length toe nails im walking out with my natural toe nails shorter than they ever were, and i bleeding nail. If i could attach videos i would. He told me i could go since i did not like it i couldn’t like any, then proceeded to walk off with all of the powder and clips all over my feet and legs.
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April 2023 by Ashley Gilder
I will never come here again. They didn't dry the gel on my toes and it stuck to my socks. Then they rushed thru the whole process for me and my niece didn't cover my nail with polish didn't file underneath to get extra acrylic under my nails and then was very rude telling me I have to ask for basic things that even I know needs to done. Such as trimming my nail and shaping to match the fake nail going on. Really don't know how they are still in business. They are unprofessional rude and over priced.
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March 2023 by Sarai Whiteaker
Do not go here because I went here to get a fill in and you can see where the nail has grown out and my nails are lumpy and there is fuzz up under my acrylic
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March 2023 by Tammy West
Simple but nice. Linda did a great job and even trimmed my ingrowns without having to ask.
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January 2023 by Hayden Smith
I asked for longer and almond nails and I got short square nails because the guy doesn’t know how to do almond and didn’t tell me till he was already doing the shape and 3 of my nails are already about to pop off and I got them 5 minutes ago!! Will never go back
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August 2022 by Ambra Kithy
Literally the worst job on my toes! The young lady didn’t even ask me what pedicure I wanted. She just proceeded to give me one that I didn’t even ask for. My toe nails are so crooked looking! I can’t believe the service I just received! Never going back!Service: Pedicures
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July 2022 by Nuja A.
Out of towner, visiting Savannah.. broke a nail and walked in here. When they saw it was only one mail they were too busy to help. Came to The Mail Lounge!!
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May 2022 by kim docalavich
My absolute favorite nail salon! They are such sweet people and I couldn’t recommend them enoughService: Dip powder
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February 2022 by Tao B
I had been here about two times before and didn’t have an issue. This last time I went in a little after 10a and waited for maybe 10 minutes before going back to get a pedicure. The nail tech literally picked at the side of my big toe to bring up extra cuticle or skin callous, cut it a little then literally pulled it off my of toe. Causing me to bleed. They didn’t even care like they didn’t just cause me to bleed until I brought it up and they pulled some green liquid out on a cotton bud and tried to put it on my toe to “stop the bleeding”. No way. After that they were nice and finished my pedicure and gave me a pedicure I didn’t ask for (extra scrub and hot towels which was more money). But they didn’t bother to say sorry or anything and charged me for a regular pedicure (which is what I wanted not the deluxe).And despite them having a sign saying they wouldn’t service customers who didn’t wear a mask they sure were servicing about 4 women who were maskless.Great job! Will never return. I should have just drove to Savannah to go to my favorite place even though I live down the road from Elite Nail. Hope my toe doesn’t get infected!Service: Pedicures
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December 2021 by Aesthetics Angel
Where does the beauty professional go to get their services done?To Elite Nail & Spa.I am a new business owner in town who is incredibly busy.Even though I am in the beauty industry, I have very little time to treat myself.I mentioned this and the owner made sure to have my boyfriend and I done in under two hours for two manicures (one with a full set & gel) and two pedicures.The couple that own this salon are amazing.I came into this business to try them out after going to a few different places in town.All of the others were fine, I guess.But this spot is my favorite.I like my acrylic nails on the thinner and the husband does a very good job with them.My boyfriend comes with me and the woman that owns this location with her husband always gives him a really nice pedicure and manicure.My boyfriend is always excited whenever I take him with me to get a mani-pedi.Even though he doesn’t get polish or anything, she always takes the time to actually massage his feet which I really appreciate.The owner went as far as to help me find leasing space in the area.This level of customer service is way beyond what I’ve experienced at any nail salon in Georgia thus far.I cannot recommend any other nail salon other than Elite Nail & Spa.The professionalism, the personable energy, the work, the timeliness is absolutely priceless.Services: Pedicures
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December 2021 by Miranda Higgens
I tried 4 different salons before coming to this one. FOUR. I explained to the owner my experiences with Salons briefly and how I just wasn’t impressed. He really went above and beyond to make sure my acrylic nails were the perfect results. Of course they’re very clean and use the plastic bags in the pedicure bowls and sanitize everything. I am happy to say that I have finally found my regular spot after many tries at many other places.I definitely recommend this place.Services: Acrylic nails
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December 2021 by The Edge Beauty Bar
Where does the beauty professional go to get their services done?To Elite Nail & Spa.I am a new business owner in town who is incredibly busy.Even though I am in the beauty industry, I have very little time to treat myself.I mentioned this and the owner made sure to have my boyfriend and I done in under two hours for two manicures (one with a full set & gel) and two pedicures.The couple that own this salon are amazing.I came into this business to try them out after going to a few different places in town.All of the others were fine, I guess.But this spot is my favorite.I like my acrylic nails on the thinner and the husband does a very good job with them.My boyfriend comes with me and the woman that owns this location with her husband always gives him a really nice pedicure and manicure.My boyfriend is always excited whenever I take him with me to get a mani-pedi.Even though he doesn’t get polish or anything, she always takes the time to actually massage his feet which I really appreciate.The owner went as far as to help me find leasing space in the area.This level of customer service is way beyond what I’ve experienced at any nail salon in Georgia thus far.I cannot recommend any other nail salon other than Elite Nail & Spa.The professionalism, the personable energy, the work, the timeliness is absolutely priceless.Services: Acrylic nails
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October 2021 by Katelyn Mussen
Terrible customer service. My gel nails were wrinkly and I tried asking her to fix them. She dropped my hand and said you’re done and walked away. I hadn’t asked her to fix anything else or said anything else but she literally only painted half of one of my nails. The man there fixed one hand but not the other.Services: Pedicures
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May 2021 by Carleigh S.
I've written a previously review raving about how awesome this place is/ was! I'm sad to say my last two- three experiences have been less than satisfactory. I'll use today as the basis of my not so nice review. I was one of the first customers to arrive; intentionally to avoid the Mother's Day boom. He removed my acrylics as requested, trimmed my nails, the. Applied polish. When customers started to arrive, he sent me to the pedicure station; even though my nails were neither shaped nor smooth. His wife gave me a pedicure that lasted about 10 minutes; then, charged me for a deluxe/ OPI pedi. Essentially, my nails and experience was left unfinished and unsatisfactory; because, customers (without appointments) arrived in bulk. My recommendation is that they hire more staff & withhold their original standard of service.
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May 2021 by Sarah Elmgren
Finally got my hubby to get a pedicure after 16 years...and my son.. wonderful day... wonderful treatment. Thank u
