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September 2023
Useless to submit a mail hold request. They never do it. Have submitted online and in person... no difference. Useless.
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February 2023
I've changed this review yet again because the postmaster called me within one hour of filing a claim through the USPS website. She was very friendly, competent, and helpful, and I feel like she will resolve the issues of my lost mail. Thanks so much for your quick attention to this matter!
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April 2022
Customer service has always been great at this USPS site. I go very often and have always had helpful staff, who always have a smile on their face which makes for a pleasant experience.