Rite Aid is a well-known drug store chain that offers a variety of health and wellness products, pharmacy services, and photo printing. Their mission is to improve community health through engaging experiences and providing the best products and advice to meet individual needs. Customers often choose Rite Aid for their everyday health needs, trusting that the store will understand and exceed their expectations. The store features a loyalty program called wellness+ rewards, which offers savings and discounts. However, some reviews mention inconsistent hours, with the store not always being open every day, which can be inconvenient for those needing medication. Others note that the staff may sometimes lack knowledge about products, and the store can be limited in selection, with merchandise not always well-organized and prices appearing high. Despite these issues, some customers praise the efficiency of online order pickups, which are quick and straightforward. Additionally, friendly staff at certain locations provide helpful information and good customer service, making shopping a pleasant experience. Overall, Rite Aid strives to provide quality service, but experiences can vary depending on location and circumstances.