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December 2023 by Home Menders (Joshua Rhodes)
The owners are Very friendly and helpful
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November 2022 by Dustin B
Had Andy clean our Wood Stove for the winter. Fast. Clean. Professional. Very happy and warm (:
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July 2022 by Hal Hessler
We are thrilled with our new fireplace insert! Everyone at Aspen Hearth was very helpful and professional and did an amazing job. We wouldn’t hesitate to recommend them.
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May 2022 by Alisa G Hoerner
We made an appointment for their installer to come out, waited 2 1/2 weeks for it, confirmed it that day. No show…no call. Deal breaker. Went to Fireside in Murphy. Way better customer service. Lost yourself a large insert sale. Guess you don’t care. Why spend all that money advertising if you have no follow through?
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January 2022 by Saye Braucht
Extremely helpful. Found everything we were looking for and more! Picked up a hearth rug and scheduled a chimney sweep!
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December 2021 by Sue Hanlon
Friendly and professional. My outdoor fireplace turned out amazing!
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November 2021 by Tom Cutts
Sharla helped me with instructions for making the wall timer start and stop our gas fireplace.
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August 2021 by Linda Bryan
Not at all professional. Went in got a price on a stove and an accessory was called back told the price on the stove was actually $200 higher than originally quoted. Went in today asked if they did cash discount.... Sure , but then the stove ended up being 100$ more and the accessory was $150 more and they want to charge you for putting the accessory on. All I can say is what a rip off! We are going somewhere else.
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July 2021 by Brenda Calio
Thank you Aspen Hearth & Home!!! They did such an amazing job!!! If you are in North GA, you want these guys lighting your fire and making your dreams come true with a new wood burning stove! My little place had some tricky stuff but it was no problem for them. Plus I was thinking a more expensive option and they really sold me on less being more! I really appreciate that!!! So thankful I listened. Could not be happier! Nice honest people and quick at getting the job done. They even hooked me up with a great wood source! Come on winter in the mountains! I’m ready for you!!!!
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March 2021 by Linda Enman-Bryan
Not at all professional. Went in got a price on a stove and an accessory was called back told the price on the stove was actually $200 higher than originally quoted. Went in today asked if they did cash discount.... Sure , but then the stove ended up being 100$ more and the accessory was $150 more and they want to charge you for putting the accessory on. All I can say is what a rip off! We are going somewhere else.
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January 2021 by Bob DeLong
We purchased a set of fireplace irons from Aspen Hearth & Home. Great price and great service!!!
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October 2020 by Susan Statter Culbert
I LOVE living in a small town! This is a huge shout out to Aspen Hearth and Home in Blairsville.
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August 2020 by Jeff Campbell
Might want to work on Customer Service skills. Visited your store for the first time on 8/18/20. Walked in the door and they lady behind the desk was putting her mask on as soon as she saw me walk in. The first thing she said in a rude tone was "Do you have a mask?". Rather than Welcome to Aspen Hearth and Home My name is (Blank). For the health and safety of all we would prefer our customers to wear masks. First impressions are lasting impressions.
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May 2020 by john drake
We just contracted with Aspen for a Vented Fireplace retrofit installation. They seemed the most professional, qualified, friendly, but, most importantly, they displayed a sincere effort to make sure everything was covered to prevent install issues. Very impressive and look forward to adding to this review with the progression of the install. Blairsville Choestoe Falls John A. Drake A job well done. Aspen arrived when promised and created a masterpiece. It was a difficult retro-fit, however, they worked out all the kinks and the fireplace was professionally Installed. The craftsmanship was impressive. Andy & David are incredible, they are truly incredible craftsman. We would highly recommend Aspen, you can’t go wrong.We plan on further business because of the smoothness of this transaction.
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February 2020 by Jason Clements
love everything about this place. the products, the staff, the service it's all great!
