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March 2024 by Ramon Berrios
WORST CUSTOMER SERVICE SEND A PACKAGE ON SATURDAY WAS TO ARRIVE TUESDAY HERE IT IS NEXT SATURDAY THEY DONT KNOW WERE PACKAGE IS IF YOU SEND SOMETHING PRIORITY ITS BOT GARANTIE
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March 2024 by Ryan
Great PO, staff is helpful and friendly. Thanks!
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February 2024 by Emily Thomas
I have always found the personnel at this post office to be knowledgeable and friendly!!
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January 2024 by Tootsie Roll
Used this location over 50 yrs. After closing my p o box down due to rudeness from postmaster. All my Xmas cards where returned. Take all my out going mail to Winder. Bethlehem the worst location ever!
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December 2023 by T B
On December 10, 2023 I dropped off 12 Christmas cards in the lobby. In the designated drop box labeled “Christmas Cards Only”. As of December 19, 2023 not one of those 12 cards has been delivered. Most of them were only going a few miles away! I can’t help but wonder if someone thought there were gift cards included and kept them. I’m extremely disappointed and will never take my mail to this location again. I have not bothered to contact them because nothing will be done anyway. They do not care.
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May 2023 by Miranda Garcia
Customer service was really good! My package was delivered to the wrong house and they fixed it! They responded literally the next day!
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April 2023 by Monica Bentley
I put in for a change of address online three weeks ago and received one by piece of mail. I’ve tried calling at least 3times a week and stay on hold for 1 hour and no one ever picks up I even paid $20 extra to have my mail delivered to my new address for 6 months. I have to take a day off and drive 2 hours to this post office to see what’s going on with my mail. This is so sad and unprofessional. I will be making a complaint to the hire ups.
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February 2023 by A P
They used to do a good job of letting me know when my box rental was close to renewing. However, I don't know what happened during late November early December 2022. I visited this location several times and no one gave me any notice (verbal or written) of my rental box needing to renew. I became very ill during the Christmas break and was bed-ridden. Finally, after getting well, I came out to check my box just to know I've been locked out. Yea, you guessed it. They closed my box without giving me ANY notice (verbal or written). Of course they put the blame on me not checking my box often enough. If you charge money for a service, then it's time to update your process by sending electronic reminders. At this point, I would trust a digital platform over a person. There's plenty of email programs you guys can invest in to send out electronic reminders even if I secured a rental over the counter. The reminder service shouldn't be limited to online requests only. It's time to fully update your system.
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December 2022 by jonathon kue
If I could leave a no star I would. I usually hate sending things or picking up things from usps but I’ll have to say this is the worst one. People at the counter just stands there even tho the line is out the door. The people that works here are also pretty rude. That’s why I stick with ups!
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May 2022 by KaraLeigh
The Bethlehem Post Office is usually not very busy & the staff is very helpful?
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April 2022 by Tree Wright
Our package was returned to sender because the usps worker marked us as moving from our home without a forwarding address. We haven’t moved! Now, our items will be returned and I will have to pay for shipping all over again. Thanks for nothing.
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January 2022 by JOI BRAXTON
I came right before 5pm to mail Xmas cards just to find last pick up is at 4:30p. The lady at the counter was more focused on me shutting the door that had been left unlocked than answering my questions regarding pick up. She was quite short and rude. If poor customer service was a person.
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January 2022 by Bill Etheridge
2 Days in a row this lazy postal person has left a Christmas card in my mailbox. The flag was up for 2 days. If you can't do your job correctly find another profession. I saw you drop off mail today but still didn't get the card.
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June 2021 by Tara Randall
Some employees are sweet while others are just plain RUDE!customer service is apart of your job go work somewhere else if you can't treat people with respect!!!!!!!!
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April 2021 by Margret Stancil
I really think their stealing peoples mail or just straight throwing it in the trash. I have had numerous things sent out that were never received like my stimulus check. Last time I got it within two days of being mailed now we’re going on a week and nothing. Also haven’t been receiving unemployment mail. Had it sent again and it was here within two days
