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June 2023 by Theren Whitaker
After taking my truck to 5 different places including volume Chevrolet in forsyth ga and everyone acting like the problem was to big of an issue to touch I took it to franks I didn’t have to stress nor worry one time great service and most of all upfront and great people they gave me a time table on everything and did just that and one of if not the best programmers around I will definitely be using franks again and definitely recommend themServices: Steering & suspension repair
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March 2023 by Melissa Ramey
Helped me in my time of need. Wrecked late night 40 miles away they were quick to up and jump and come to my rescue when no one else would, highly recommend this tow company!
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September 2022 by Cynthia Canavaggio
These people are the best! Always helpful, nice and honest!
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July 2022 by Daniel Young
Let me no they were on there way and kept me informed.So far excellent service.The only thing is no service on Sundays with AAA.I was told its because AAA REFUSED to go up on there rates.Not good because of gas prices.
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July 2022 by Benjamin Ofuasia
The Workers there are awesome and know what they are doing, I love their service and love doing business with them, they rock!!!
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June 2022 by Brian Crafter
Picked up a part for my sister. They are knowledgeable and work hard at trying to get you what you need. Good customer service, thanks you guys!!! ?
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May 2022 by Danny H.
Took my car here to have a towing hitch put on my car. I was told it could be done. So , had it put on today 5-25-22 when i go to pay for work done. I was told it would not haul over 2000 lbs. He said in the office he felt bad he didn't tell me that up front. Cost me $ 610 to find out he should have told me. I'm never going back there ever.
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May 2022 by Grant Janik
I was stranded in Macon Georgia and was so grateful for the great service that Franks Automotive service and towing company provided…They made me feel a lot more secure and safe from the minute they arrived and I was so grateful to trust my vehicle to them (to be dropped off at the dealership)… I ended up getting out of Macon within 24 hours and traveling onto my next destination… I really was grateful for how this company helped me to "get back up on my feet/4 tires"!
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April 2022 by Daniel faley
Poor tow company..they failed too record inventory of a car they impounded for lamar county.which resulted in theft of all that was in car when the legal owner of the car claimed car while the driver of said car was locked up.once driver bonded out the car and all that was inside has been stolen by the tow company for not recording the material in said car before releasing car too so called owner of car..the stuff in the car is valued in excess of 10 grand and still all missing at this time.i would never recommend this tow company to pull a car.since whatever is in a car they allow anyone too take it without proof that it belongs too them.
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March 2022 by Angela D
ALWAYS friendly, helpful and EARLY!!! Every time I have ever had to do a service request through AAA to them, they have ALWAYS beat the estimated arrival time!!! Thank you all for the fantastic service you provide!!! I'm a customer for life!!!
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February 2022 by William Turner
In a wreck losing control of my vehicle. Waking up to find out my truck was totaled and had been towed less than 10 miles to Frank's. I wasn't seriously injured and went the same day to gather my personal belongings out of the totaled vehicle and I was told $250 to get my things. First the vehicle is totaled so I'm not paying $250 on the truck. Second Georgia Code states anything not attached to the truck is my personal property. They can hold the vehicle all day to get that money buy not my stuff. I have been up there 5 days in a row now getting the run around saying I was waiting on Frank to show up to get my stuff. They let me get my wallet and have already went through every part of the truck trying to find the title. I just want my tools and few other things so I can get back to work.
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December 2021 by S Garvey
Out of town location makes for easy equipment pickup, with better prices than local busy towns and cities.
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August 2021 by C P
Timothy was called out for a tow. He was prompt and maneuvered through the obstacles quite well. He was a rock star!! We have not EVER had a bad experience with this company.
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May 2021 by Anthony McCurn
Great service
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March 2021 by Danielle Long
Very friendly and will help you if they can.
