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August 2024 by Michele Harrell
I live in another town and my insurance has changed us to CVS. The closest store is Barnesville Georgia. It is impossible to speak to anyone on the phone in the pharmacy. I have the pharmacy app and it is also not helpful if you have any questions you finally get to someone an automated recording to leave your information for the pharmacy to call you back but they never call back
I wish they could hire someone just to answer the phone and answer questions. I know the store is incredibly busy feeling prescriptions.
Walmart seems to be able to do it all every time my call there I had no problems speaking to someone or having questions answered. We have a lot of prescriptions in my family thinking about going back to Walmart even though it’s a little bit more money
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July 2024 by Kristina Pemberton
This is the worst CVS I have ever been to. The pharmacy technicians are rude. They never answer their phone. And the pharmacist was at least 30 minutes late opening up the pharmacy on my last (and hopefully final) visit. We are often required to go into the store even though this location has a drive through. I will be changing pharmacy locations. I would give 0 stars if it were an option.
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July 2024 by Wendy Evans
Very rude staff and the women don't seem to have much knowledge.
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June 2024 by Jessica Merritt
I love most of the people that work here. There is one male pharmacist that has no idea what he is doing and is very rude and combative. He purposely have me the wrong items
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March 2024 by Joe Lamothe
Don’t shop here, it’s the worst. Drive thru is closed more often than not, they are understaffed and out of the medications you need quite often. The sign pictured is quite ironic as the drive thru is closed…you just can’t make this stuff up. What a joke…???
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March 2024 by Joseph R
Refused to give me my Insulin which was already paid for and cannot be transferred (I arrived around 6:05 due to traffic), and laughed when I said I need it to live. Smiling when they told me “sorry”. Shift supervisor wouldn’t even come out herself to explain the situation and did nothing to try to help.I’ve worked at CVS before, there WERE things to be done in emergencies.Do not do business here; I won’t be refilling any more meds at this location. Extremely unprofessional, and a poor woman next to me also needed life-saving medication for her dog, and got the same unprofessional/sarcastic responses.
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January 2024 by Spud Wrench
Store is ok but the pharmacy is rude. They tell me my medicine is ready and then when I get to pickup they tell me I have to come inside and then my medicine isn’t ready. I’m not sure if it’s a management issue or if the employees just don’t care. Tired of being greeted with attitude. Will be switching pharmacy’s
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December 2023 by Kevin Cothran
Went to get my medicine there was one person in front of me. She got what she needed so I was up next the lady in back started shutting the window I asked what she was doing she started we are closing between 1:30 and 2:00 for lunch really how long would it take to get my medicine.So RUDE
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December 2023 by Amanda Kennedy
I am from out of town and needed to get my medication filled at the Barnesville, GA location. I love CVS and always have positive experiences but Parker, the employee in Barnesville, provided the most atrocious customer service I’ve ever experienced. She literally made us pull forward and reverse in 3 minutes because they’re “on a timer.” I’m not sure what that means but that was odd. There were no other cars in line or in the store at all. She didn’t ask how we were or provide any kind of personalized experience. She was rude and hateful and I am so thankful I never have to deal with her again! Sorry Barnesville!
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November 2023 by Michelle Martin Driver
Clean & friendly workers. Prices are reasonable.
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October 2023 by Michael Stephens
Always clean. Self checkout is nice
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September 2023 by John Raybould
Terrible CVS. Poorly managed, slow staff. Takes forever. Now they even closed the drive through window.
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September 2023 by Diana Castro
terrible customer service
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August 2023 by Ashley Ledbetter
If Zero stars was an option it would be my choice. Pharmacy is out of meds all of the time which isn't new for pharmacies these days but they don't call or text to let you know your medication is out of stock, you have to show up to find out its not there. The drive thru window is broken and/or just closed approx 80% of the time I've been using them over the past 1.5 years which sucks when you have an infant to haul inside then the line is backed up for 40 minutes. Today I've been trying for 30 minutes just to get someone in the pharmacy to answer the phone. Go to Ingles or literally anywhere else!
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August 2023 by Jay Sorensen
Went to pick up my prescription today (8/15) that was called in last Monday (8/07). The girl at the register said I had to go to the drop off window and talk to the pharmacist. The pharmacist was at her computer, about 15' away, and calls out, "You have a question?". I said, "Apparently.". She asks what's my question and I said, where's my medication? She asks my name, I told her. She asks my last name, and I told her. She asks my birthday, and I replied. The entire conversation took place 15' apart...where's the privacy in that. She gets a bottle off the shelf and I ask her if she thinks it'll be ready by next week. She says she filling it now, and I said I'll pick it up next week. This is a vitamin D supplement. VITAMIN D! And after a week it's not ready?!? It's a once a week pill, took my last one yesterday so I don't need it until next week. I love the commercial where the dad takes his little girl to the doctor and then goes to CVS to pick up a prescription. The pharmacist is there waiting to give them the prescription as they walk in. Everyone is smiling and the little girl is feeling great without even taking her medicine. That's the CVS I want to go to. Where is it? And the sign says prescriptions are filled in the order they are received. Are you saying this store hasn't filled a prescription received since mine was last Monday? The pharmacist didn't have any questions for me. I've been getting my prescriptions here for years. You have my information. My insurance is CareMark. That's YOU! This location sucks.
