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February 2024 by Anna
I want to express my appreciation for the patience and incredible customer service that Nick the manager displayed to me. He went over and beyond to help me no matter the length of time it toke to resolve the issue. I live in Moultrie and will gladly drive over and hour to receive the exceptional customer service that he provides! Thank you Nick for always providing the caliber of customer service that you always do! Go see Nick in Bainbrige!
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November 2023 by Steven Dunn
Very great place to deal with man I dealt with was super knowledgeable. Very helpful and super nice.
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September 2023 by L M3266
The employees at this particular location are lack luster at best. Their attitudes appear to be that customers are inconvenient. When the manager doesn't know how to fix a situation with an att phone and basically says you'll just have to call customer service, that pretty much tells me that I'm with the wrong cell company. Verizon will call customer service and work until the issue is resolved.
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September 2023 by DontCry ForHelp
Love this store every time I come in I’m greeted with a big welcome. Came in for a charger and instantly greeted by the whole store will return if I need anything else
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August 2023 by Adam Johnson
This store really helped me get my account together. Aaleya and Wade are the best!
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August 2023 by Lee Whiddon
Absolutely worst service I have ever encountered. I am going to find a way out of my contract because of the service...
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July 2023 by Cheyenne Phillips
My fiancé got a phone from his boss as a work bonus, he went to AT&T because that’s who the phone is through and he needed to get it fixed, AT&T refused to help him and took his SIM card from his personal, working, cellphone and threw it away and would not give it back and refused to help him further until he got his boss up there to resolve the issue. So now he doesn’t have a single working phone.
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May 2023 by rick hill
Most of the time there's a wait. Great atmosphere. My only complaint is AT&T billing slowly grows in cost.i have. One phone and it cost me just about 100.. monthly now.
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February 2023 by Jason Johnson
WOW! went in to get service and the guys were really helpful. Couldn't get service based on what I asked for but had two follow up calls today getting me what I need. Super happy with this service.
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January 2023 by Rik Perkins
Friendly service but it takes forever in there. First trip we got new phones the second was just to get our discount for first responders. That was ridiculous!
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November 2022 by Sonya Webster
My experience at this AT& T store was great. Both Customer Service Representatives were very helpful. And, friendly. Thank You! ?
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October 2022 by Holly Barwick
Do not go to AT&T! Worse customer service I’ve ever received. No one knows what they are doing they over charged me and opened a business account in my name, I don’t even own a business. Even after months of dealing with this issue and them finally “fixing the issue”, they left a bill on the account they closed in my name and sent it unknowingly to me to collections. They also opened two other accounts in my name one that has a credit of nearly $300, the other is my current account that has no bill owed because I pay my bill every month. I say all of this because no one at this local store or on the 1-800 customer service line has followed through with their promises to help me with this issue and get this resolved. Do yourself a favor and go anywhere but here. Wade the current manger of this local store gave me his cell number for me to text him some information about this issue and now will not text back to help with their error. When I call the office he isn’t there. The other people in the store say they can’t help and this needs to be done through Wade or the customer service number.
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October 2022 by Boro Boro
The staff is wonderful. The manager wade stepped in and assisted Jordan when there was a hiccup in the process and they were informative and patient
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July 2022 by Beth W. Pillar
Employees in this location are beyond kind and helpful in anyway they can. This location truly goes above and beyond for their customers. Thank you RJ and Lynden. Stay Blessed ?
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April 2022 by Barry Williams
I got what I wanted but the agents were not welcoming. I did not consider it as being a friendly place at the time.
