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January 2024 by Darren Coston
I been here 3months haven't seen roaches like others said quite clean and the maintenance is on point so far so good
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December 2023 by Courtney Patrick
I’ve never seen a place this incompetent. I applied on 11/27/2023. I wasn’t approved until 12/7/2023. I understand the application fee is non refundable, but how can you cancel the security deposit within 72 hours , if it took them two weeks to process the application? It states on the application not to pay the administrator fee until you are approved. It states that’s non refundable, but the security deposit is. It doesn’t not take a week to refund a deposit. I’m contacting the bbb as well. The front office Staff is friendly , but I keep getting its the manager or it’s the regional manager. I see why the units are empty. I was approved by another complex in 24 hours. Seriously wouldn’t apply, you will be out of 50 dollars and who knows how much else.
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November 2023 by Evan Jordan
When I lived here I was about 12 the other kids there used to bully my family and we always had to fight there
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November 2023 by Victor Omni
I used to live here and see that all of the same unsanitary problems persist. First, the place is completely roach infested. They need to fumigate not have standard pest control come out on a monthly basis. Second, there is mold everywhere. This is unsafe and unacceptable. Stop the corporate greed and provide safe housing for your tenants. Third, the managing office is absolutely ineffective and rude. Finally, the property is rife with mismanagement from the maintenance team, to trash collectors, and more. I would say to anyone looking here that the lower price point isn’t worth it, you will pay with your sanity and health. Look elsewhere. I was a tenant in 2020 and know it’s only gotten worse since. Then.
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November 2023 by Lou Dwwg
I was really excited about my appointment and possibly moving in but the leasing lady was very rude and the manager was no better at all if not worse I was disappointed the lady I spoke to last Friday was not at all like this and im just confused
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November 2023 by Kourtney
I give them 5 stars SOLELY based on the young lady in the office, Her name is Valyncia and she was absolutely delightful to speak to she answered all of my mother's questions without any rush , she was attentive and very helpful. I appreciate her SO much, my mother isn't very good with technology and she took her step by step and was so respectful she didn't even know I was on the phone until the end and her delivery never changed I appreciate that! There was another lady who wasn't as delightful and she made my mother feel very uncomfortable but luckily Valyncia was so awesome we just let it go they need to raise her pay !
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November 2023 by Keyana Breland
I applied at Avondale Reserve Apartments I was told that nothing was on my credit report meaning I already been approved the lady Nikita at the leasing office then calls me and says she needs rental verification going back 20 years of rental history if you already had the address to the apartments I lived at that mean you already know I don't owe any Apartments is a scam they took my admission fee which was $150 which was non-refundable I am so happy I did not reside at this apartment I also found something better in my opinion they get a one-star
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October 2023 by Odee Chic
This property literally deserves NO stars! They have a rat infestation and mold running throughout the property. They do not fix anything yet rates are increasing. They have a high turnover in the office, which is worse now that they have the heavy set lady Ana who is INCREDIBLY RUDE! SHE DOESN'T KNOW ANYTHING AND IS ALWAYS QUOTING SHE HAS TO CALL THE Regional she is always dressed very unprofessional especially for her size! Also, the black guy Bernard, the maintenance tech, is rude as hell! He never actually fixed anything and argumentative. If you need a decent place to live, this is NOT THE PLACE TO GO! THE RATS WILL RUN YOU OUTTA THERE!. HORRIBLE COMPANY! Numerous of us in the last 30 days have filed fair housing complaints against this trifling company as well as code enforcement for the numerous violations, and we are closely working with the local news!
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July 2023 by Candice Auguste
Worst experience of all my years. I recently moved out. Had a roach infestation and the exterminator comes in to spray with a can of bug spray when I called. I also had a third-party vendor walk in on me in my apartment. The new leasing manager has NO professionalism to the point I had to file a police report for her behaviors. Speak to other residence before moving in! I should’ve known it would be a horrible experience since I was approved so easily. I was rushing to move as a new parent and they switched my unit the week I was suppose to move in leaving me with no other choice.
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June 2023 by Gods Way
I just signed my 3rd lease renewal here at Avondale Reserve in Avondale Estates. I will say this complex has did a great job in turning things around, a complete 360°. Starting with hiring all new management and maintenance staff. The new Property Manager Kenyatta K. is incredible and very knowledgeable, she gets things done effective and efficiently. Avondale Reserve now completes work orders almost immediately. The Leasing office is Now always open, the new staff is not hiding in the office with blinds shut, trying to avoid us tenants. They keep the premises looking clean and tidy. The new manager has tenant activities, for our little community. They have also did a phenomenal job with the landscaping revamp, including making a dog park play area out of dead space. Thanks Mrs/Ms. K. Kimble and team, thanks for loving what you do, keep up the good work. ??????-Signed a happy tenant.
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May 2023 by TinkaBev
Don’t move here the staff sucks and the apartments are old which means nothing works and the staff lies and are very rude not to mention they can never give you the right information also theses apartments aren’t worth the price at all so don’t move here it’s not worth it…. Just keep passing
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October 2022 by Candice A.
A police report was filled even though you all refused to do anything ! I provided a police report number to you all and it's been over 2 months since I made a report to you all and I still never received an update on this matter.smh
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October 2022 by Mask Off
Highly unsafe. Their maintance man has had numerous complaints against him for entering units unannounced and for changing my locks and never notified the front office. Once reported they changed my locks again and told him to stay away from me. Yet I see him everyday. The front office won't do anything because they are under staffed and keep saying they are investigating and it's been over a month. AGAIN very unsafe especially if your single. My statement is very true because within the week my locks were changed by you all. I can gladly post all my evidence here.
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August 2022 by Jade Mathis
I currently live here and wanted to give a thorough review of my experience so far. I move here in February of 2021 with my now 1 year old daughter. I was excited to move out as i has been living with my mom with limited space for about a year. I was very grateful for this opportunity because although i have had apartments with room mates before this, this is my first solo experience. I’m not a very picky person or one to cause discourse over things that can be fixed but little things add up. Less than 3 months of me being here, my apartment flooded three times. I took videos and picture evidence prior to contacting maintenance who would then come and vacuum the water out to prevent molding. He came to do this 3times before finding out that my neighbors were pour grease down the drain causing a clog in the pipes which ended up in my apartment. About 2 months after that, a multitude of my babies clothes were covered in mold from that incident. Ever since i moved in there have been problems with my water pressure and drain. If i simply take a shower, the water fills up at my ankles with water i just used to wash my body. I was under the assumption that the grill area was available for use as long as you pay and let them know the day. wrong, you have to have some BS security that even though they were on the premises, they couldn’t find anyone to watch the area for my small gathering for my daughters first birthday where they canceled the day of claiming i didn’t give adequate notice even though there is NO WHERE in the LEASE THAT I SIGNED that says this. I had to buy two grills for this reason, stored them on my balcony as that is the only place i can plus i would never be using them again anyway. No they say we can’t store the grills on the balcony to maintain a clean look but there was dog sh!t outside of my apartment that i have ALREADY COMPLAINED ABOUT covered with napkin for DAYS… yet there’s a guy who lives two floors above me with so much sh!t on his balcony it could damn near collapse. Not to mention the ROACHES COMING FROM MY NEIGHBORS. I have been very patient but as they refused to give me the corporate number (that i already found on my own) i decided to write this review to accommodate any questions they may have. I really appreciate Tradel, she’s really pretty and seems really sweet and i want to thank her for being so nice.
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August 2022 by whoopi goldberg
I have been here for some months. And let me say that my experience has been awful. First of all the leasing office is a non use. They don’t answer the phone and you have to pay your rent by money order.2nd. They gave me a warning about putting my trash out front of my door only for me to come out every morning and see trash all over the parking lot. They give a notice about having the balcony clear but the parking lot and stair way is always dirty. The stair way needs to be power washed. They seem to always want to reprimand you but don’t clean up.3rd. You have ppl that park in non parking spaces and I can’t even back out my car all the way with the fear of hitting there car and making my car damage. These spot are no parking spots and they do it every day.
