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November 2023 by Calvin Miller III
The African-American lady with the arm /wrist brace is very rude, seems frustrated and short tempered. There is one very nice black lady and one very mean, I can just tell by her energy she isn’t a very easy going person
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August 2023 by Ruiying Yang
Fast, polite, professional service. Leagues better than the Mableton office. 10/10 would go out of my way to this location instead.
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July 2023 by Frank Robertson
This is the best post office in the area. The Mableton location and Lithia Springs location are both terrible. So, I often drive a little further to avoid them and go to the Austell location. They are much faster and friendlier than the other locations.
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July 2023 by Mrs. Felton
So thankful for this Professional, Clean, & Quick Post Office. The extra 10 minute drive is worth it! The location in Mableton is extremely dreadful with wait times up to an hour. Austell is The Best!!!
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May 2023 by Don Obasi
THIS LOCATION IS THE WORST IN GEORGIA WORST WORST..... DONT BOTHER WAITING FOR YOUR PACKAGE!! YOUR PACKAGE WILL COME BROKEN, STOLEN OR LOST !!!! THEY WILL STEAL YOUR PACKAGE AND NEVER DELIVER NOTHING TO YOU..... DONT WASTE YOUR TIME.....
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March 2023 by Joseph Peed
This is the best post office in the area! I live closer to the Mableton post office but will go out of my way to use the downtown Austell office. The employees here care about the customer and are always so nice and helpful. Everyone here is so nice and usually in a great mood. I wish more USPS locations could be this awesome!
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May 2022 by Emily Baca
I’ve had a package sitting at this location since February 16 with no updates on delivery.
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March 2022 by Diana Esquibel
This is by far the worst post office I've ever experienced. Ever single time I have to ship something that this post office is supposed to deliver it has either been lost or something happen where it's not been delivered. THREE packages have been lost or not delivered in the past month. Over $200 worth of items. I shouldn't have to submit a ticket to find out what's going on every time because they can't do their job correctly. I shouldn't have to buy extra insurance simply because I know it's going to have to go through this post office.
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February 2022 by Casey Watts
Ive been to this post office several times in the past month, just to get info on shipping and the right boxes and pricing ect... i get little to no help and am pointed to the priority shipping boxes every time. I just need it to go through the regular mail. How do i do that, without paying a ton of money?
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January 2022 by Maryssa Woods
Mike and Gwen are awesomeThey have a personality that's just so polite and very helpful whenever I come into the post office. Keep up the good work guys. Thank you for your time
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November 2021 by Simone Edmonson
Mike, Gwen, Thomas and Ms. Tina are the best! Will go above and beyond to assist.
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November 2021 by JDP1977
I ordered something from Ebay and it was supposed to be delivered sometime between October 20 and October 22. It's the 21st and the item still hasn't left the Austell, Ga center and it arrived there three days ago.
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October 2021 by John
Terrible service. Typical government workers
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July 2021 by Maryssa Williams
Mike and Gwen are awesomeThey have a personality that's just so polite and very helpful whenever I come into the post office. Keep up the good work guys. Thank you for your time
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June 2021 by Ms. Lock
Shut them down they lost my package and apparently don’t know how to answer phones
