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February 2024 by Brooke G.
It has steadily gotten better merchandise over the 3 years we've been living in the area but it's still not a "good" target. I still drive into midtown for a "good" target. Low stock always-and for some reason they never have small sizes for long. The tiniest fittings rooms in the planet. Some of which have no hooks. They are general direct and overflowing with stuff people have left behind. Also really bad lighting. Like these feel like they were temporary to get the store open and then they just never fixed them. The price checkers have been out of service since before we moved here. Every single one. So you have to ask an employee if you can find one, or just go and ring it up and make a game time decision. Also the pharmacy is slow and rude. I was using it for a while but I got yelled at by the other masks it's when I posted out she gave me someone else scrip...so definitely do not go there. Two stars because the merch is getting better and all the managers I have felt with, as well as the woman in returns, are all very nice & helpful, but still not a good target.
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February 2023 by Courtney W.
Today, during my trip to target, it started off, pleasant with one of the target employees at guest services. She provided impeccable customer service as she assisted me with a return purchase that was made via my baby registry. Although the return presented some challenges, she was able to assist me with a successful return. However the end of my shopping experience was not as pleasant. Once I was done with my shopping experience, I went to self check out. While waiting in the self checkout line, there was a skinny black lady with glasses, who noticed how long the line was and she stepped right into assist customers. I cannot say that about the lady that was in the self check out area. As I proceeded to the 2nd self check out, I parked my cart directly in front of one of your target employees. She was a heavier black lady with black and red curls. I really wish I would've caught her name so that I could further speak to her customer service or lack there of that she provided while I was checking out. I had planned on doing two separate transactions. She questioned me and asked "Are you doing two different transactions?" I replied, "yes." She stated that "well you can't put anything in the cart while you're still checking out." I honored whatever she said, however, I know that I have never experienced that before. I've been in many stores where I had to do two different transactions in the self checkout lane while the employee or the self checkout guide is there and they've never questioned me the way I was question today. I proceeded with my purchases. As I finished with my purchases, she said, "I'm not trying to be funny, but I need to check in this bag." The bag she was referring to was a cooler bag that I had just finished purchasing. I wish I would've requested for a manger right then. This experience made me feel very uncomfortable,and I felt harassed. This was very embarrassing, and I feel like I was racially profiled. I will not return to the East- West Target to shop ever again.
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June 2022 by Krystal R.
Well-stocked, clean, friendly customer service. Way better than I expected based on surrounding businesses. Will be back
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January 2022 by Kenny N.
Pretty good experience. The customer service is pretty good. The only person I noticed needs to be removed from customer service is a person who was in the electronics. He was on the phone and got angry because someone asked him if Target sold Iphones more than once. All around good experience so far.
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January 2022 by Mason H.
This target sucks, placed a pickup order, heading out of town so I needed to pick it up quickly, they said I needed to wait for them to go to the back to get it, i asked how long that would take, they said a few hours. just let me go to the back and get it if y'all are to lazy to do it yourselves, not trying to be mean but their just lazy
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July 2021 by The El V.
This target needs a remodel...badly! Zero fresh produce and lacking in the entire grocery department. Even the cosmetic and self-care items are missing all the options. The clothing section was well stocked. Friendly staff.. Clean and organized but have absolutely nothing I need compared to the larger Target I use to live to. Unfortunate to have to drive to Smyrna or marietta.
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January 2021 by Doug G.
Located on East West Connector at the Austell Road intersection sharing a massive shopping center with Lowes, Office Max, Chili's and a few other spots sits what I can only assume, is one of the last standing Target's that has yet to be remodeled or updated. This location still has the neon lights lining the walls, the customer service desk is a separate space at the front entrance, their CD/DVD section is larger than the grocery section and the Target Café is still visible, but currently closed and being used as storage. So, basically...everything you know and love about updated and/or new Target's you will not find here, including that Starbuck's coffee you always get before you hit the aisles. Service has never been an issue at this location, as the associates are always helpful, and the cashiers are always friendly and expeditious. While the service is solid Target service, the products and stock are off from surrounding Target's. Since they still have so much focus on past times such as large electronic and jewelry sections, they don't have the room to fully stock the other areas of the store such as pantry, personal items and clothing. Overall, this Target needs some help. I audibly sigh if I must go to this Target and do so only as a last resort. I love Target and will shop at the good, bad and/or ugly ones before hitting up a Walmart, but this location makes me pause and think on occasion. I am hoping to see a remodel come soon, it is needed!
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December 2020 by Jamie K.
I visited this Target and I was pleasantly surprised with the great customer service I received from the service desk and other associates in the store!
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December 2019 by Clay B.
I'm not going to say anything bad other than I've literally been to every target near. Oddly if you see available in store can't be trusted. Not sure why it shows available but on arrival it's a different outcome.
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May 2019 by Sandra W.
This location is horrible. It is 10:30 on a Sunday morning. The store is very messy the bathroom looks like it hasn't been cleaned since yesterday with toilet paper on the floor in two stalls. I saw one employee as I walked through the entire store. Then I got to the register and there were 7 people in line with only self checkouts open. Two people had issues and nobody around to help. They had to go find someone to help!!! UGH i don't want to go to Walmart, but if this is how Target is now, I may have to
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March 2019 by Randi P.
This Target is incredibly disappointing. I wish I could say it's been just once, twice, even three or four times that I have been there and they have been completely out of an item I was looking for (whether it's baby formula, lotion, bottle liners, etc, etc). What is worse is that it ALWAYS tells me the item is available in store at this location when I check on line, and time after time I arrive and it's "missing". I had one clerk tell me after looking and item up herself "huh, it says we have 8...guess they just got messed up and never put onto the shelves...or maybe they were stolen." So sad! I have also been disgusted on more than 1 occasion at employee behavior at this location. Last time I was in (and I am KICKING myself for not going straight to customer service with this), there was an elderly lady trying to get in line to check out. Three...THREE clerks were gathered together talking in the self checkout line and when the elderly lady approached one girl (completely irritated that her conversation was interrupted), loudly barked "MA'AM...there is NO other line open, only the self checkout line". When the lady asked if someone could please help her because (even though it was completely obvious) she was elderly and handicapped, the girl said "MA'AM it's SELF checkout." The lady then stated "But I don't know how to use these computers and don't feel comfortable..." at which point the clerk then HELD UP HER HAND...LAUGHED and said "FINE...but you are going to have to wait a few minutes before I can help" and RETURNED TO HER CONVERSATION! The elderly lady left her cart there and said "I just needed a little help" and walked out. I stood there in disbelief. I was mid order and tried to holler after the elderly lady and tell her I would help her but she kept walking (probably mortified at the way she was treated!). When I turned around and looked at the clerk she was still laughing and said "Some people just don't even understand..." I took all of my self control not to say "...you clearly do not understand customer service OR human decency!" Instead I shook my head and left. I called corporate from my car...but ended up connected with someone in another country. I am not sure I will EVER be back to this location. Disgusting behavior by the staff and time after time I visit...they are poorly stocked and out of what I need. So sad.
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January 2019 by Garrett O.
Man! Target got it going on. I like this one because of the old school Kmart cafeteria that they have in there. Always friendly service. Convenient location, easily accessible, always has parking. Clean! Always has some great brands. I have used the app to pickup some items at the counter. Bagged and ready for me to go. I bought a TV from Target, not exactly this location, a couple of years ago. Very affordable. I know this has nothing to do with the store other than the name of the company, but I love their commercials. I have a minors in marketing and they always get my attention which is what a good marketing ad should do.
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July 2018 by Morgan W.
The lady that worked at the register today sucked majorly. She first rung the most expensive item twice and didn't even know how to give the money back to me and I had to go to customer service. The lady then charged us for two items and didn't even put one in the bag. Do not even get me started on the people stocking the shelves because they do not check expiration dates on any of the ibuprofens or the almond milk that was up over two months ago. I will not be returning to this target. Cobb parkway is the place to be.
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January 2018 by Lilly C.
This Target is located in the East West Commons shopping center off of Austell Road. Nearby businesses includes a Petsmart, Party city, Five Guys, TJ Maxx and Great Clips. Across the street there is a Walgreens, O'Charley's, Red Lobster, and a BP Gas Station. The store itself isn't too bad. It doesn't have a Starbucks or Pizza Hut as some of the Targets now have in them. This one does have a small eatery area where they sell street snacks such as popcorn, cookies, hot dogs and nachos. The aisles were clutter free and the shelves were well stocked. I didn't have any problems finding the items I was looking for...was able to get in, pay for item and check out was a breeze. No complaints. 1173rd review 1/20/2018 93rd for 2018
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January 2018 by Jennifer A.
Target have inadequate toddlers products. I went there and they don't even have those supper thick toddler potty training pants, plastic pants and nice toddler T shirts. This store is poorly organized you can't even find any toddler underwear like socks, thick panties and 2T-3T-shirt's. They only have baby's stuff organized.