Post Offices near Austell, GA

16 locations found near Austell

“I love this post office! I come here often to buy stamps and send mail and I've had no issues with them. The post office workers are so kind, it's unfortunate how rude the customers are when 1 or 2 workers can only do so much. Thank you for all of your hard work!”

2.7 Average53 Reviews

“This is my go-to post office. The ladies are sooo friendly and very helpful! They even address and greet some customers by name which I found to be the best gesture of caring of those that frequent this location. I drive I few minutes more, but I never frustrate coming here.”

4.2 Good53 Reviews

“We love this post office. However, we live in Clarkdale directly across the street. We are forced to pay for PO Boxes because the USPS denies us delivery service. Fix this!!”

4 Good16 Reviews

“Above and beyond help from this location. I had received back a international package twice, & a very lovely older black man with a mustache & glasses helped me (I didn’t catch his name) went above and beyond to help me figure out why my package kept being sent back. He figured it out & apologized for USPS’s mistake and I was thrilled not having to pay shipping a 3rd to send it out. Fingers crossed the package gets to where it needs to be. Thank y’all so much again for your help ??”

2.7 Average99 Reviews

“Ms. T was the nicest and most helpful person ever. She was friendly to me and every other customer she helped. I've never mailed a package before and she was very understanding and helpful”

2.5 Average54 Reviews

“Recently, I had to visit this location. Went there several times over two days and interacted with a very friendly and helpful Caucasian older man, a very helpful younger African descent woman who seems to be in her 30s, an older African descent woman (who I admire deeply for remaining calm and professional when a Caucasian customer was rude to her). Not only were all the staff that I interacted with professional and helpful but they also provided excellent customer service especially the younger woman and the Caucasian man...thank you guys soooo much...and I received my packages all the way across the country in a very short time...be bless”

2.3 Poor81 Reviews

“Either the negative reviews are questionable or they got their act together. I went to this post office because the one closest to me would not take anymore walk-in appointments for passports that Wednesday. The rep I dealt with was SUPER AWESOME. I didn't need my picture taken but the lady that was taking passport pics was super chatty and friendly to everyone. And my wait time -with no appointment (after getting there about 1130ish) was about an hour.”

2.3 Poor117 Reviews

“Regina is the absolute BEST! She went above and beyond to help solve my issue. Her communication skills are outstanding even with her heavy work schedule. Thank you Regina!!”

2.3 Poor99 Reviews

“I'm leaving a 5 star review not for USPS but for the most amazing Wanda and Tim (I hope I got the gentleman's name right as I forgot to ask for it!)I was in a lot of distress when I came into the post office today, as a very important package from overseas was never delivered for almost a week despite the tracking claiming that a 'notice was left' and despite scheduling a redelivery. Calling USPS was completely useless, in fact I had just gotten off the phone with a USPS agent who told me she was a hundred percent certain that the package had been returned to the sender the day before, and that there was no way to intercept it - which only caused further confusion and distress because, how could they send it back across the world without ever attempting to deliver it? What's the point of a postal service then?Despite it being closing time, Wanda took the time to help me out and she did so in the kindest, most patient way possible - even though it was past closing time. Both Wanda and the kind gentleman really showed how much they cared and I really appreciated it because they must experience similar situations all the time, yet they still treated it with importance. And eventually the package was found!USPS sucks, but there are amazing people at this post office and USPS should thank their lucky stars to have people like them.”

2.3 Poor111 Reviews

“Great customer service and it’s never an issue with parking or getting in and out. Those ladies work extremely hard with no extra help. I honestly feel bad for them but they do their work and don’t complain with a smile.”

1.8 Poor59 Reviews

“I've had my P.O. Box there for years. Recently, I was quite unhappy when they locked the doors after hours, preventing me from accessing my mail for several weeks. I later learned that there had been several break-ins, prompting them to install a more secure door. Fortunately, things are back to normal now. My box was full but not overflowing with mail.”

1.9 Poor76 Reviews

“There has been no front entrance for a while now, and this is one of the post offices that I like going to. It makes it look really bad, but I like going to it because they have the self-service and other services. So I hope this Post Office gets an upgrade because I like going any time I want to”

2 Poor161 Reviews

“Diana Lloyd is the sole reason I will continue to come back to this location. She is always a delight and gives excellent customer service. I know working at the post office is difficult because of the customers who come in demanding this and that, but Diana is never fazed by it and keeps a cool attitude. Please keep her around!”

1.6 Poor74 Reviews

“Disclaimer: This review is only in regards to the clerks at the desk.Had an international package that required a signature come in and although I was home, heard no knock, and was left with a redelivery slip.I immediately completed the online form where I indicated that I would pick it up in person the next day so as to not miss the knock a second time.Two trips and lots of searching later it turns out the delivery driver must have taken my package back on the truck although they should not have and then additionally left the package in the incorrect pick up spot at the post office.While that was not the most ideal experience, the front clerk Brittany was very polite and helpful. Checking for at least 10 minutes each time and even calling the driver the second time to try to figure out where the package was.While I was waiting, the two other clerks also were getting through the line quickly and were polite to all of the customers they helped.Shout out to those 3 women for all they do given the circumstances ❤️”

1.8 Poor135 Reviews

“I drop off my packages daily and they are quickly scanned and the staff is super friendly. Being an eBay reseller customer is very important and the staff here is fantastic. Headed there now with 20 more packages and definitely expect the same service as the previous 100 trips. Thank you!”

1.5 Poor98 Reviews

“This place was actually fine despite the bad reviews lol, not gonna lie I avoided it but gave it a shot. Lady at the counter was very helpful, nice clean environment, and my letter even made it to its destination after giving them money! ?”

1.4 Poor145 Reviews