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October 2023 by JaQuile Miller
I had an issue, called them, and wasn’t able to get it taken care of. I left a review about it, and someone called me and helped. Google isn’t letting me delete the review for some reason so I’m just updating it from 2 stars to 4. It would be 5 stars if it had been taken care of when I called.
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August 2023 by Aleisha Wallace
So far so good. Although I am so ready to close this storage unit, I have not had any issues with my items be here. Easy pay system and late notification. I will only recommend consistency for bug control.
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July 2023 by Wanda Shepard
Very clean and nice n cool. From desk agent was very nice and helpful.
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May 2023 by Zeldyn Tucci
Shantell was super helpful! Great price for a climate controlled storage unit!
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March 2023 by Shannon Howard
The young adults that helped us was super sweet and very professional. The storage facility was clean and easy to find our unit.
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September 2022 by Nikeea S. Payne
The rental process was seamless, the customer service was top notch, and the facility is super clean and secure. Highly recommend!
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July 2022 by shannon cox
Pm was very friendly and had a great attitude, customer service exceeded expectations. Thank you
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July 2022 by Sharon O'Bryan
Treated me fairly, nice, clean, including the bathrooms.
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June 2022 by Brittany Nunnally
The convenience of renting online was great! I didn’t have to stand in a line and everything was provided when the online process was complete. No contact great customer service. My information was waiting in the storage as noted. Great experience!
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June 2022 by Casper Jack
So far I've been here for a year and haven't had no issues like with some others before here. The lady in the front is always super nice and sweet to me. Thanks.
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June 2022 by Carol Jones
Fast easy enrollment. Professional and knowledgeable sales consultant
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May 2022 by Jason Boatman
Great customer service!!!!! Chirette was great!
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April 2022 by B Anderso
1st TimeAustell Metro Self Storage made my move a smooth transition. I had a lot of questions as this was my first ever using public storage. C.C., the manager was knowledgeable, professional and patient. My storage unit is clean, safe and secure. MSS- Austell is my preferred choice. I highly recommend!Thanks C.C. and staff
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April 2022 by Terre Alexander
The process was super easy and fast the storage unstorage unit is very clean and climate controlled and more importantly very close to my Home.
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March 2022 by LaSonya Wade
I have had a absolutely wonderful experience at this location... Shantel is very polite, helpful and experienced in this business.... She helped me make a better decision than was going to make...
