GameStop serves as a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards, collectible cards, and extensive gaming, anime, and pop culture merchandise like action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles. Recent reviews highlight significant positive changes under new management, with the store now described as neat, clean, stocked, and ship-shape. Staff are frequently praised for being helpful, kind, knowledgeable, and for providing better customer service and effort. Employees are noted for actively resolving problems, executing solutions without excuses, and offering great help in finding specific items, including checking other locations. The store handles busy events like card releases in an organized, fair, and calm manner, resulting in good vibes and pleased customers. These improvements have successfully turned the store around, earning customer satisfaction and a strong, positive reception.
Needed some game recommendations for my dad who just got a PS5. Asked staff for help picking something out, they took the time to speak with me about his personality/interests, and made a lot of good recommendations based on that. Awesome customer service!
June 2025
I LOVE this location now! The new management has really come through with keeping the store looking ship-shape, not to mention their customer service!
December 2024
Very helpful and friendly staff,been to others but this is the best one so yet