Extra Space Storage on 3720 Tramore Pointe Pkwy in Austell, GA offers a wide selection of storage solutions to meet your needs. Their facility features large storage units, drive-up access, climate-controlled units, electronic gate access, an on-site manager, exceptional security, acceptance of deliveries, non-climate-controlled units, parking spaces, elevator access, security access to your floor only, wide drive aisles, and a solar-powered site. The staff is known for their professionalism, cleanliness, and commitment to exceptional customer service. Customers have consistently praised the helpfulness and knowledge of the staff, particularly Jacob, who was described as very friendly, informative, and able to clearly explain options and protocols. Clients have found the staff to be more helpful and informative than at other storage facilities they have visited. Overall, Extra Space Storage provides a hassle-free and positive self-storage experience.
This organization maintains a clean facility— their staff is always willing to work with their customers
September 2025
Clean facility. Very pleasant experience! Good customer service! Good info straight and to the point. Thanks Jacob!
August 2025
I spoke with a very knowledgeable Agent. Jacob about my unit. He was very professional. And he made me aware of certain protocols that other agents did not. He explain it to me clearly and he was more informative than any other agent.
