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April 2024 by Angelica Harris
Very slow service. Almost 10 minutes per car using the drive thru pharmacy. Have been like this the last few times I have visited. Considering trying a different pharmacy.
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March 2024 by David Carson
Don't use if you need timely service.
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January 2024 by Synethia Jones
Fast and convenient service. Sometimes their line is long but it moves at a steady speed.
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April 2023 by Google user
Matt the pharmacist is extremely rude. I’ve never experienced anything of that magnitude in my life from a pharmacist.
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April 2023 by Teresa Brown
Matt the pharmacist is extremely rude. I’ve never experienced anything of that magnitude in my life from a pharmacist.
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January 2022 by WesMoreland Wells
they seem to have a problem getting prescriptions right. Call you and then when you go to pickup, they don't have a clue what you're there for? Will give people someone else's prescription and make you come back multiple times to get yours. Very rude when they make a mistake.
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January 2022 by Areion Ferguson
Where do I start. I don’t take time out to post reviews, I’m a firm believer in if you don’t like the business or establishment just don’t return. However for this unjust experience, I had to make an exception. I went through the drive thru to have 2 prescriptions filled. I noticed they took a little longer than usual to come to the windows with my medicine. Tarez which I was told is the pharmaceutical manager appeared at the window & asked if the copy I had was the only copy. I responded with yes. His was response was “Since the prescription was not written in the immediate area, we can’t fill it”. I asked if he needed verification from the doctor , and Tarez response was “No mam, we don’t. We just can’t fill it.” I drove off and said to myself, well maybe he didn’t understand my situation so let me go inside to have a conversation. When I went inside I explained to him that I got into a car accident in Atlanta & I reside in Augusta. His response was “I can fill the ibuprofen, but not the one containing codeine, because its a little controlled substance (Tylenol/codeine) & I don’t feel comfortable”. I questioned but I didn’t argue because I really needed the medicine due to my condition. I asked him a question to see what kind of response I would get , and asked “is there a policy saying you don’t have to fill the prescription” he said there was. Then I asked if he could show me , he told me he couldn’t. Mind you the law that was passed in 2001 is public information. 10 mins passed as I was waiting on my ibuprofen, he then placed the prescription on the counter saying “he can’t fill the prescription for either.” I asked for a valid/ moral reason and his response was “It’s just best”. When I pulled my phone to record for my own personal record I asked again for a valid reason and his response was “mam , I can’t give you another reason other than the 1, I just gave a few minutes ago”. Both prescriptions were written from the same doctor, both were on the same kind of paper, and both prescriptions applied to applicable state laws. He agreed to do 1 , then made a decision to not do the ibuprofen either. When I asked for a moral reason, he could not provide it and told me “The only thing I can say is ,I apologize for any inconvenience and we are not able to fill your prescription”. Then he mentioned he did not give me consent to record him, that’s when I knew he was either not knowledgeable of pharmaceutical laws and state laws or he assumed I wasn’t knowledgeable. After Tarez laughed in my face and didn’t want to give me a moral reason for denying to fill the prescription after agreeing he would , he told me to leave. So I ended up calling law enforcement to have a civil conversation. Due to the police officer not being familiar with Code 480-5-03, he asked Tarez if he could just fill the ibuprofen. His response to the police officer was “I just would rather not”. Since the officer was not familiar with the law , he did his part & provided a solution for me to go to another pharmacy. I left and went to CVS down the street , and both prescriptions were filled after the manager simply made a phone call to verify
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January 2022 by Areion F.
Where do I start. I don't take time out to post reviews, I'm a firm believer in if you don't like the business or establishment just don't return. However for this unjust experience, I had to make an exception. I went through the drive thru to have 2 prescriptions filled. I noticed they took a little longer than usual to come to the windows with my medicine. Tarez which I was told is the pharmaceutical manager appeared at the window & asked if the copy I had was the only copy. I responded with yes. His was response was "Since the prescription was not written in the immediate area, we can't fill it". I asked if he needed verification from the doctor , and Tarez response was "No mam, we don't. We just can't fill it." I drove off and said to myself, well maybe he didn't understand my situation so let me go inside to have a conversation. When I went inside I explained to him that I got into a car accident in Atlanta & I reside in Augusta. His response was "I can fill the ibuprofen, but not the one containing codeine, because its a little controlled substance (Tylenol/codeine) & I don't feel comfortable". I questioned but I didn't argue because I really needed the medicine due to my condition. I asked him a question to see what kind of response I would get , and asked "is there a policy saying you don't have to fill the prescription" he said there was. Then I asked if he could show me , he told me he couldn't. Mind you the law that was passed in 2001 is public information. 10 mins passed as I was waiting on my ibuprofen, he then placed the prescription on the counter saying "he can't fill the prescription for either." I asked for a valid/ moral reason and his response was "It's just best". When I pulled my phone to record for my own personal record I asked again for a valid reason and his response was "mam , I can't give you another reason other than the 1, I just gave a few minutes ago". Both prescriptions were written from the same doctor, both were on the same kind of paper, and both prescriptions applied to applicable state laws. He agreed to do 1 , then made a decision to not do the ibuprofen either. When I asked for a moral reason, he could not provide it and told me "The only thing I can say is ,I apologize for any inconvenience and we are not able to fill your prescription". Then he mentioned he did not give me consent to record him, that's when I knew he was either not knowledgeable of pharmaceutical laws and state laws or he assumed I wasn't knowledgeable. After Tarez laughed in my face and didn't want to give me a moral reason for denying to fill the prescription after agreeing he would , he told me to leave. So I ended up calling law enforcement to have a civil conversation. Due to the police officer not being familiar with Code 480-5-03, he asked Tarez if he could just fill the ibuprofen. His response to the police officer was "I just would rather not". Since the officer was not familiar with the law , he did his part & provided a solution for me to go to another pharmacy. I left and went to CVS down the street , and both prescriptions were filled after the manager simply made a phone call to verify.
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January 2020 by Pat Gunter
Shout out to very nice lady at front register So kind and very helpful this morning
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May 2019 by Chris Harrison
This is the only area Walgreens with a pharmacy that opens early.
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May 2019 by Brandon Williams
My pharmacy.
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September 2018 by Carol B.
Destiny in the pharmacy is awesome! I just moved here last weekend and she helped me get my dog's prescription set up. She offered a great coupon to save me over 2/3 of the cost, and set me up with text alerts.
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July 2018 by Christy Key
Brittany in the pharmacy was so helpful! Excellent customer service!
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February 2018 by Bill L.
STAY AWAY. If I could give them a 0 stars I would They are suppose to call when your prescription is ready and no call tried to call them 5 times no one answers the phone so I drive 20 mins and get to the store at 6.05 and they tell me they closed at 6
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December 2016 by Heather Galloway
WORST CUSTOMER SERVICE EVER!!!! Ordered canvas print of my step daughters senior pic. Went three different times & they didn't have it ready- even though they said that it would be available each time.. Live 30 miles from store one way so didn't get by here for a few weeks. Came into store tonight & they can't find my canvas. But we're so kind to say I could print another one. & they would give me 20% off.. Even though the original one was half off the weekend I ordered it.. Worst customer service came from Caucasian male. WILL NEVER STEP FOOT IN THIS STORE AGAIN!!!
