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January 2024 by Dana Sapp
One of the best eye exams I have ever had. Everyone was very helpful and knowledgeable. The doctor was fantastic. She had such a caring heart. All of the staff during my appointment and beyond went out of their way to make sure I had received everything I need.
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January 2024 by Mrs. Lindsay
My appointment was at 9am, however no one even arrived to open the store until 9:02am. As the lady was unlocking the door, I asked if the store was open, she said no. This was the first red flag, but I figured maybe this was an off day. I decided to give them a few minutes to set up and circle back in 10 mins. Called the store from my car at 9:12, to confirm that they were ready to receive me, the guy who answered insisted that they were open and ready to go at 9am, and that I was now late and would have to reschedule my appointment. I proceeded to explain to him that I was at the store at 9am and they clearly were not open (doors locked and lights out). Asked if they had any other available appointments with the doctor for that day, he says “we don’t have a doctor onsite, everything here is tele-doc’’….still didn’t answer my question and at this point I’m feeling vibes of ‘we don’t want to be bothered, please take your business elsewhere’, which is exactly what I did. Needless to say, I will not be back and I do not recommend.
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January 2024 by Leigh Anne Yelton
They are great with patients but their eyewear needs revamping. They have old designer eyewear, although way out of date, priced too high. I could understand if they were current frames. I own the few they had.
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January 2024 by Frank Black
The tele- examination was good with a thorough review.
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January 2024 by Barbara Jenkins
Thank you so much the staff was amazing I would highly recommend anyone to you all Thanks again well satisfied
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January 2024 by Gwendolyn Hines
They have an awesome team everyone Is so professional
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January 2024 by Rochelle Holmes
After my experience at another eyeglass company coming here should've been my first choice. Krystal customer service and knowledge is magnificent. She made me feel comfortable in my decision. This is what I look for when patronizing a business. Great attitude and knowledge. Thank you Krystal.
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January 2024 by B P
The staff were awesome! Friendly and proficient. I didn't have a long wait.
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January 2024 by Kirk Williamson
The associated we new he did a great job with the help with one more associated
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December 2023 by Johnnie A. Pratt Sr.
Visionworks was a great experience. This was my second year using their new technology on eye exams. Normally, my primary eye doctor provides a new prescription. Visionworks is very thorough when they examine your eyes for new glasses. My wife and I enjoyed going to Visionworks. The staff and Doctor were very professional and took pride in their jobs.
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December 2023 by Teresa Pratt
VisionWorks on Wrightsboro Rd had technical difficulties on the day of my eye exam, but they still handle it with professionalism. The visit was worth the wait. Thank you VisionWorks!
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November 2023 by Deana Perkins
Wait time is insane. why make appts if we still have to wait… but if we are 1 minute late we have to reschedule? employees aren’t very friendly
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November 2023 by Elizabeth Cancellieri
Got to my first appointment early and was told to sit down. Sat for 30 minutes without anyone ever knowing my name. I left. My time is valuable too. And red headed dude at the front can check his attitude next time; it's very clear he doesn't want to be there and that's not our fault.
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September 2023 by Sandra Harvey
Everything from start to finish was just great! They made sure my insurance was accepted and that I did t have to pay anymore than I expected to pay. They didn't try to sell me anything I didn't need either like other places I've experienced in the past. They made me want to keep coming back. I was in and out in no time at all and I didn't feel rushed whatsoever. The prices on their frames are exceptional as well as the variety.
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September 2023 by Asha Wallace
They customer service was very good … my appointment was at 10:30 I didn’t have to wait for a long time ..they explained everything good
