Verizon's store at Augusta offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or choose to order online for convenient pick-up, free two-day shipping, express lockers, or same-day delivery where available. The staff is known for providing quick and friendly service, with customers often in and out within minutes. Many reviews highlight the helpful and caring attitude of employees, such as a representative named John, who went above and beyond by cleaning a customer's phone and explaining how it works, making a positive difference. Another staff member, David, is praised for his patience and informative assistance, especially during an upgrade process. Some customers encountered issues, like the unavailability of internet boxes due to high demand in certain areas. Overall, Verizon at Augusta is appreciated for its good service, knowledgeable staff, and convenient options for both walk-in and online orders.
Outsranding customer service by Darius Felix. Highly reccomend. Would be excellent high level customer service. Could fix problem whem Veriz9ns online techs could not. Also could speak English and communicate well. AUGUSTA Ga store
February 2026
Service was excellent and fast. Service agents knew they were doing. They especially gave quality information and recommendations. I purchased a new iPhone 17Pro blue with accessories
