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March 2024 by T. Jckr
One slow person working the counter all day is not enough
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March 2024 by Anthony Johnson
The Post Master or who ever is in charge really needs to evaluate the amount of employees it needs to properly run this facility.. Packages are not being delivered and just simply being marked as delivered, because they don't have anyone to sort mail. You will be better off getting a box with UPS and having everything delivered by other carriers. This is by far the worst USPS I have seen when coming to management.
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February 2024 by E V
It is my personal belief and assertion that the negative reviews need to perform some expectation management.
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January 2024 by Celeste “Lady H” Henretty
I don't understand the negative reviews. I guess the younger people on post haven't been in enough Postal Offices. It's been quiet and quick compared to MANY other USPS. I drive the extra bit to avoid the congestion of other POs. I'll update my review if I have a negative experience, but so far everyone has been pleasant, courteous and most importantly, quick.
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January 2024 by Caleb Vernon
Hours of operation state they are open till 4:30, they are not open until 4:30. Make sure to arrive well before that if you want your packages…
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December 2023 by Sumala Faaloua
I’ve gone to this location a few times. Always understaffed and sometimes you get hit or miss with the person ringing you up. One of them was having a personal conversation on their phone while trying to ring up my box and the other lady was just rude.
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October 2023 by CG Rogers
Never had a problem mailing packages from this location. Always met with friendly and courteous staff.
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August 2023 by Avion Smith
Had trouble locating a package and Cheryl was very helpful and informative. Definitely the person you want to talk to if you have issues. Thank you again Cheryl.
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June 2023 by Stephany Ortega
Called multiple(10) times no one answers throughout the day had my boyfriend call them 7 times also throughout the day no one answers been trying to get a tracking number on a package that we paid two day shipping for it’s been three almost 4 days package still isn’t here .
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May 2023 by Justin Redd
Went here twice today to mail something. The first time was minutes after their posted opening time but the doors were locked. The person inside ignored us so we decided to come back later. The second time was 15 minutes before their posted closing time but their hours posted on their door are different (and shorter) than their hours posted online. Again, someone was inside and again they ignored us at the door. I guess we’ll try for the third time tomorrow.
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May 2023 by Toya J.
I have no issues with the post office. Staff is courteous and packages come in on time.
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March 2023 by Alexander Rivera
Very courteous staff. They always there to help the customer. Never had an issue with this post office. Always use this post office to send my letters and packages.
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March 2023 by Adam Lincoln
Like everything on Fort Gordon under staffed, not nearly what’s needed to deal with the amount of people. Be prepared to be here while if you don’t come at odd hours.
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March 2023 by Lauren O'Neal
Cheryl is an incredible employee who goes the distance to get things done and get them done right for usps customers. She deserves a promotion.
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October 2022 by Vladislava Capsizu
They lost my package and keep telling me they will deliver it but I still didn't get it. This is insane! It was sent by priority mail and had very important documents that I needed ASAP.I supposed to get it 4 days ago, they tell me they will redeliver because for some reason they don't have it at the post office but the tracking information hasn't been updated. Avoid using this USPS at all cost if you can !!!
